IT & Security Administrator: Secure, Reliable IT Ops

Voice & Script International; Camden Town; On-site; GBP 32,000 - 52,000; Full time

Job summary

Voice & Script International (VSI) is seeking an IT & Security Administrator to keep our London-based technology services reliable, secure and well organized. You will blend hands-on IT administration with security and compliance coordination across the business.

You will work with our Global Director of IT & Infrastructure, Service Desk, and security partners to implement policies, support onboarding, manage assets, and drive improvements across Microsoft 365, endpoints and cloud services.

Qualifications

• Practical experience in IT support, systems administration or information security.
• Experience administering Microsoft 365, Microsoft Entra ID or Active Directory.
• Experience supporting Windows devices and standard business applications.
• Understanding incident response, vulnerability management and cloud services.
• Experience maintaining service desk, asset or compliance records.
• Awareness of UK data protection requirements and security incidents.

Responsibilities

• Administer user accounts, groups, permissions and licences across Microsoft 365 and Entra ID.
• Provide first- and second-line support for devices and productivity applications.
• Record, prioritise and progress incidents and service requests per SLAs.
• Prepare, configure, deploy and recover laptops, desktops and devices following approved standards.
• Coordinate security policies, audits and risk management activities.
• Support onboarding/off-boarding and IT projects.
• Create and maintain IT procedures and user guidance.
• Participate in security incident response and vulnerability remediation.

Skills

IT support

Systems administration

Information security

Microsoft 365 administration

Entra ID / Active Directory

Tools

Microsoft 365

Microsoft Entra ID

Active Directory

Intune

Defender

Windows OS

End user device management

Job description

Voice & Script International (VSI) is seeking an IT & Security Administrator to keep our London-based technology services reliable, secure and well organized. You will blend hands-on IT administration with security and compliance coordination across the business.

You will work with our Global Director of IT & Infrastructure, Service Desk, and security partners to implement policies, support onboarding, manage assets, and drive improvements across Microsoft 365, endpoints and cloud services.