IT Returns & Reverse Logistics Specialist

Interaction Recruitment Group; Hatfield; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Consistent Mon-Fri hours

Job summary

Interaction Recruitment Group is seeking a reliable Warehouse Logistics Operative to manage returned IT equipment in Hatfield. You will process items, scan barcodes, and keep accurate records across SAP and other systems while coordinating with couriers and suppliers.

Training is provided, with a weekday 37.5h schedule and potential for extension. Ideal candidates have warehouse/logistics experience, strong IT skills, attention to detail, and ability to meet deadlines in a fast-paced

Qualifications

• Experience in warehouse operations, logistics, stock control or administration.
• Good IT skills and confidence using computer systems.
• Strong attention to detail, particularly with part numbers, quantities and serial numbers.
• Good numerical skills and experience using Microsoft Excel.

Responsibilities

• Receive and process IT equipment and components returned by field engineers.
• Scan barcodes and QR codes to track equipment throughout the warehouse process.
• Update SAP and other warehouse management systems accurately.
• Identify components and maintain accurate serial number and asset tracking records.
• Check supplier warranty information and process equipment accordingly.
• Arrange returns of faulty components to suppliers and support warranty reclamation processes.
• Record incoming goods, including new equipment and items returned from external repair providers.
• Track repair orders and ensure records are updated when repairs are completed.
• Assist with stock control, picking, storage and movement of equipment.
• Work with courier and transport partners to arrange shipments and prepare dispatch documentation.
• Use Microsoft Excel to maintain records and produce vendor reports.
• Investigate discrepancies and resolve queries relating to stock, equipment and system records.
• Maintain a clean, organised and safe working environment.
• Work towards daily performance targets and agreed service-level deadlines.

Skills

Stock control

IT skills

Attention to detail

Teamwork

Numerical skills

Tools

SAP

Warehouse management systems

Excel

ServiceNow

Job description

Interaction Recruitment Group is seeking a reliable Warehouse Logistics Operative to manage returned IT equipment in Hatfield. You will process items, scan barcodes, and keep accurate records across SAP and other systems while coordinating with couriers and suppliers.

Training is provided, with a weekday 37.5h schedule and potential for extension. Ideal candidates have warehouse/logistics experience, strong IT skills, attention to detail, and ability to meet deadlines in a fast-paced