IT Returns & Reverse Logistics Warehouse Operative

Interaction Recruitment PLC; Hatfield; On-site; GBP 19,000 - 22,000; Full time

Job summary

Interaction Recruitment is seeking a Warehouse Logistics Operative to join a Service Logistics Warehouse in Hatfield. You will manage IT equipment returns, record items, and track through SAP and other systems, ensuring correct channels for repair, warranty, storage or disposal.

This temporary role offers Monday–Friday 37.5 hours, with pay £14.08 per hour PAYE basic and £15.99 per hour premium, training provided and potential extension depending on business needs.

Qualifications

• Experience in warehouse operations, logistics, stock control or administration.
• Good IT skills and confidence using computer systems.
• Strong attention to detail, particularly with part numbers, quantities and serial numbers.
• Good numerical skills and experience using Microsoft Excel.
• Ability to organise workloads and prioritise tasks effectively.
• Strong communication skills and the ability to work well within a team.
• A practical, problem-solving approach when investigating discrepancies.
• Ability to work in a fast-paced environment and meet deadlines.
• Flexible and proactive attitude with excellent timekeeping.

Responsibilities

• Receive and process IT equipment returned by field engineers.
• Scan barcodes and QR codes to track equipment throughout the warehouse process.
• Update SAP and other warehouse management systems accurately.
• Identify components and maintain accurate serial number and asset tracking records.
• Check supplier warranty information and process equipment accordingly.
• Arrange returns of faulty components to suppliers and support warranty reclamation processes.
• Record incoming goods, including new equipment and items returned from external repair providers.
• Track repair orders and ensure records are updated when repairs are completed.
• Assist with stock control, picking, storage and movement of equipment.
• Work with courier and transport partners to arrange shipments and prepare dispatch documentation.
• Use Microsoft Excel to maintain records and produce vendor reports.
• Investigate discrepancies and resolve queries relating to stock, equipment and system records.
• Maintain a clean, organised and safe working environment.
• Work towards daily performance targets and agreed service-level deadlines.

Skills

Warehouse operations

Stock control

Administration

IT skills

Attention to detail

Excel

Numerical skills

Timekeeping

Teamwork

Problem-solving

Tools

SAP

Warehouse management systems

ServiceNow

Job description

Warehouse Logistics Operative – IT Returns & Reverse Logistics

Location: Hatfield,
Pay: £14.08 per hour PAYE basic rate, with a premium rate of £15.99 per hour.
Working hours: Monday to Friday, 7:00 am – 3:00 pm
Hours: 37.5 per week / OT available
Contract: Temporary contract, 2 November 2026 – 5 March 2027, with potential for extension subject to business requirements.

About the Role

We are currently recruiting for a Warehouse Logistics Operative to join our client's Service Logistics Warehouse team in Hatfield.

This is an excellent opportunity for someone with experience in warehouse operations, stock control, logistics or administration who is interested in working with IT equipment and developing their technical skills.

You will play an important role in managing returned IT equipment and components, ensuring that all items are accurately recorded, tracked and processed through the correct channels for repair, warranty, storage or disposal.

Full training and ongoing support will be provided, making this an excellent opportunity for candidates with strong attention to detail, good IT skills and a proactive approach to work.

Key Responsibilities

• Receive and process IT equipment, devices and components returned by field engineers.
• Scan barcodes and QR codes to track equipment throughout the warehouse process.
• Update SAP and other warehouse management systems accurately.
• Identify components and maintain accurate serial number and asset tracking records.
• Check supplier warranty information and process equipment accordingly.
• Arrange returns of faulty components to suppliers and support warranty reclamation processes.
• Record incoming goods, including new equipment and items returned from external repair providers.
• Track repair orders and ensure records are updated when repairs are completed.
• Assist with stock control, picking, storage and movement of equipment.
• Work with courier and transport partners to arrange shipments and prepare dispatch documentation.
• Use Microsoft Excel to maintain records and produce vendor reports.
• Investigate discrepancies and resolve queries relating to stock, equipment and system records.
• Maintain a clean, organised and safe working environment.
• Work towards daily performance targets and agreed service-level deadlines.

About You

We are looking for a reliable, organised and motivated individual who takes pride in completing work accurately and efficiently.

The ideal candidate will have:

• Previous experience in warehouse operations, logistics, stock control or administration.
• Good IT skills and confidence using computer systems.
• Strong attention to detail, particularly when checking part numbers, quantities and serial numbers.
• Good numerical skills and experience using Microsoft Excel.
• The ability to organise workloads and prioritise tasks effectively.
• Strong communication skills and the ability to work well within a team.
• A practical, problem-solving approach when investigating discrepancies.
• The ability to work in a fast-paced environment and meet deadlines.
• A flexible and proactive attitude, with excellent timekeeping.

Experience using SAP, warehouse management systems, ServiceNow or other inventory and service management systems would be advantageous but is not essential, as training will be provided.

What We Offer

• Competitive hourly pay rates.
• Consistent Monday-to-Friday working hours.
• Early finishing time of 3:00 pm.
• Full training and ongoing support.
• The opportunity to develop valuable experience in IT logistics, stock management and reverse logistics.
• The chance to work within an established service logistics operation.

Interested?

If you have good attention to detail, enjoy working with computer systems and are looking for your next opportunity in warehouse logistics, we would love to hear from you.

For more information please call Jay at our Letchworth office 01462 670666 or email [e-mail]

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