IT Reporting Analyst

Itsu Limited; London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the healthy eating sector is seeking an IT Reporting Analyst to enhance their data infrastructure and reporting capabilities. The ideal candidate will have strong analytical and problem-solving skills, with a focus on SQL and data visualization tools. This role offers a mix of remote and flexible working, alongside a generous holiday allowance and business events throughout the year.

Benefits

Flexible working hours

Free breakfast and snacks

Free lunch in the office

50% off in all stores

Generous time off allowances (up to 34 days holiday)

Ability to work from abroad (up to 2 weeks a year)

Qualifications

• Proven experience (3 years) working as a reporting analyst.
• Proficiency in BI and data visualization tools such as Power BI.
• Skills in SQL for data extraction, manipulation, and analysis.

Responsibilities

• Gathering business requirements and being a key contact for data and reporting infrastructure.
• Develop and maintain data models, ETL processes, and data pipelines.
• Create documentation, user guides, and training materials for reporting solutions.

Skills

Analytical skills

Problem-solving

Attention to detail

Data visualization

SQL

Data modeling

ETL processes

IT infrastructure understanding

Education

3 years experience in reporting analyst role

Tools

Power BI

Job description

itsu is the healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading wholesale business across Europe and beyond. Renowned for its best-in-class food made fresh in every shop, every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-in-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

About the Job

The role of IT Reporting Analyst is essential for the ongoing maintenance, improvement, and monitoring of our data infrastructure and reporting. They will be responsible for gathering business requirements, being a key point of contact for the business on data and reporting infrastructure, managing development backlogs, incident management, and supporting projects that are revolutionising the way we collect, store, process, and utilise data. Understanding the need for change and the root cause of issues and providing a clear path to implementation and resolution is key to the role. They will:

• Document and articulate the current data architecture in the business, including the SQL Data Warehouse, new and existing integrations.
• Work with Business Systems & Applications Manager to define data architecture and strategy for itsu.
• Develop and maintain backlog of requirements and prioritise development to align to project deliverables.
• Provide opportunities for improvement on how we can better leverage data to drive decision making and provide the capability to do so.
• Run maintenance activity for data including basic SQL scripts for updating records.
• Collaborate with IT teams to gather requirements, understand business needs, and translate them into actionable insights.
• Develop and maintain data models, ETL (Extract, Transform, Load) processes, and data pipelines to ensure data accuracy and integrity.
• Create documentation, user guides, and training materials to facilitate the adoption of reporting solutions across the organization.
• Stay current with industry trends, emerging technologies, and best practices in data analytics and reporting.
• Work with the Business Systems Applications Manager and Tech team to deliver, well supported, new technical capabilities and change management to the business e.g. Operations’ applications, forecasting solutions, back-office systems, MDM, and customer facing solutions.

This is You

• Excellent analytical and problem-solving skills with a keen attention to detail.
• Proactive, self-motivated, and logical thinker with a real desire to learn and develop your skills and knowledge.
• Proven experience (3 years) working as a reporting analyst or similar role, preferably in an IT environment.
• Proficiency in BI and data visualization tools such as Power BI; preferred.
• Skills in SQL for data extraction, manipulation, and analysis; preferred.
• Experience with data modelling, ETL processes, and data warehousing concepts.
• Understanding of IT infrastructure, systems, and operations.
• Experience in supporting data issues within business systems.
• Experience of the retail environment or an area of the QSR business process would be an advantage.
• Flexible working, which consists of 1 day a week working from home, Friday early finish during summertime, flexible working hours, and up to 2 weeks a year working from abroad.
• Generous time off allowances, which include up to 34 days holiday.
• Free breakfast and snacks available every day.
• A free itsu lunch whenever you are in the office and 50% off in all stores, for when you are not.
• We cover a variety of different benefits such as physical, mental, financial, environmental, and social wellbeing.
• An array of business events and socials throughout the year.