IT Release Analyst/Release Analyst

DGH Recruitment Ltd.; Greater London; On-site; GBP 42,000 - 58,000; Full time

Job summary

DGH Recruitment Ltd. is seeking an IT Release Analyst to join our London-based client, a law firm, on a permanent basis. You will coordinate releases, align with ITIL 4, and partner with delivery teams to minimise disruption.

The role emphasizes cross-team collaboration, documentation, testing, risk tracking, and escalation when needed. Previous law firm experience is highly desirable.

Qualifications

• 2-4 years in ITSM or Release roles.
• Experience with ITIL 4 Release Management.
• Law firm experience is desirable.
• Ability to coordinate cross-team releases and maintain process quality.

Responsibilities

• Coordinate end-to-end release cycle activities across teams.
• Collaborate with IT and PMO to promote release processes and ensure compliance.
• Ensure release processes are documented, communicated, and understood.
• Ensure releases are tested, validated, and compliant with policies.
• Track release issues, risks, dependencies and escalate when necessary.

Skills

ITSM experience

Release deployment

ITIL 4 familiarity

Stakeholder coordination

Tools

ITSM tools

Job description

IT Release Analyst / Release Analyst

A fantastic opportunity has arisen for an IT Release Analyst/Release Analyst to join our London based law firm on a permanent basis.

Summary

We are seeking a detail-oriented and collaborative Release Analyst to support the planning, scheduling, and coordination of releases and implementations cross our IT landscape. The IT Release Analyst will work closely with delivery teams, change enablement, service management, and business stakeholders to ensure that IT releases are implemented smoothly, with minimal disruption, and in alignment with ITIL 4 best practices.

Key Responsibilities

• Coordinate across multiple teams all activities within the end-to-end release cycle to ensure successful and timely delivery
• Work closely with IT and PMO teams to encourage adoption of the release management processes and to ensure compliance
• Ensure all IT teams adhere to the Release management processes & maintain quality checks
• Work with IT Change and Release manager to ensure the release processes are appropriately documented, communicated, and understood
• Ensure releases are tested, validated, and compliant with organisational policies
• Track release issues, risks, and dependencies, and **escalate when necessary**

Attributes/Skills

• Experience working within a law firm is highly desirable
• 2-4 years of experience in IT Service Management or Release/Deployment roles
• Experience with a range of ITSM tools
• Working knowledge or previous exposure to ITIL 4 practices, particularly Release Management, Change Enablement, and Deployment Management