IT Projects Manager

ROSE & YOUNG RECRUITMENT LTD; Rugby; Ibrido; GBP 38.000 - 40.000; Tempo pieno

Descrizione del lavoro

ROSE & YOUNG RECRUITMENT LTD in Rugby, UK, is seeking an IT Projects Manager on a 12-month fixed-term contract. The role is full-time with hybrid working, reporting to the Director and delivering IT systems changes and project management across the organisation.

You will oversee IT operations, drive system migrations (CRM/SharePoint), liaise with external providers, and develop SOPs, with a focus on security, reliability, and staff support.

Competenze

• Experience of IT system change projects and migrations.
• Excellent communication skills and ability to negotiate service provision.
• Strong organisational and administrative skills with attention to detail.
• Technical experience across telephony, networks, servers and workstations.
• Excellent knowledge of SAAS provisions and risks.
• Ability to manage multiple priorities and work independently.
• High level of integrity, discretion and professionalism.
• Proactive and solution-focused approach.

Mansioni

• Oversee the administration and coordination of IT systems and services.
• Update and improve systems; make recommendations for change.
• Liaise with external IT providers to ensure reliable, secure infrastructure.
• Ensure staff have appropriate access to systems and receive necessary support.
• Promote effective and secure use of digital tools across the organisation.
• Undertake a critical review of the CRM system and lead migrations.
• Lead a project to migrate to a different platform and roll out new websites.
• Create SOPs describing current office functions and rollout devices.

Conoscenze

Project management

Communication skills

Organisation skills

Discretion and integrity

Independence

Strumenti

CRM system

SharePoint

SAAS

Telephone systems

Networks

Servers

Workstations

Website development

Descrizione del lavoro

Salary: £38,000 - £40,000 per annum

Full-time, 12 Months Fixed Term

(Hybrid working)

The IT Projects Manager will play a pivotal role in delivering efficient operational changes within our client's business functions.

Reporting to the Director, this role is responsible for a mix of day-to-day IT functions as well as project managing changes to all technical facilities.

This is an essential role within the organisational structure, requiring a highly organised, proactive and reliable individual who can operate with a high degree of trust, discretion and autonomy, whilst maintaining strong alignment.

Key Responsibilities

Information Technology

• Oversee the administration and co-ordination of IT systems and services
• Update and Improve systems. Making recommendations for change.
• Liaise with external IT providers to ensure reliable and secure infrastructure
• Ensure staff have appropriate access to systems and receive necessary support
• Promote effective and secure use of digital tools across the organisation

Special Projects

• Undertake a critical review of the CRM system
• Lead the project to migrate to a different platform
• Undertake a critical review of our office telephone systems and, if appropriate, lead the project to migrate to a different platform
• Undertake a critical review of how our external staff interact with data (SharePoint and own database)
• Lead a project to decommission all server hardware currently at our office, with a plan to migrate all services to third party-hosted solutions
• Lead a project to develop a new website for our client
• Working with colleagues through the office, create a documented collection of SOPs to describe all current office functions.
• Work with all staff to ensure a successful rollout of all devices

General Support to the Staff Team

• Be the first point of contact for staff queries on all IT matters
• Champion our clients' values internally and externally.

Person Specification

• Excellent communication skills (written and verbal), and experience of using these skills to negotiate service provision
• Strong organisational and administrative skills with attention to detail
• Technical experience across business support functions such as telephony, networks,servers and workstations
• Experience of managing IT system change projects. System migration.
• Excellent knowledge of SAAS provisions and risks
• Ability to manage multiple priorities and work independently
• High level of integrity, discretion and professionalism
• Proactive and solution-focused approach