IT Project Administrator

The Salvation Army UK and Ireland Territory; Greater London; On-site; GBP 27,000 - 36,000; Full time

Job summary

The Salvation Army UK and Ireland Territory is seeking an IT Project Administrator to join the IT Projects Unit at our Territorial Headquarters in London. This fixed-term role (12 months) provides hands-on administrative support across a portfolio of IT projects for the UK and Republic of Ireland, ensuring governance, reporting, and documentation are maintained to a high standard.

You will coordinate with Project Managers, manage documentation, organise meetings, and support delivery by building

Qualifications

• Strong administrative experience, ideally within IT or large organisations.
• Excellent Microsoft Office skills, particularly Excel.
• Experience drafting documents, arranging meetings, managing inboxes, collecting data, responding to queries and processing documentation.
• Clear written and verbal communication, able to explain technical processes to non-technical audiences.
• Strong organisational and time-management skills with attention to detail and prioritisation.
• Collaborative, able to build relationships with colleagues and stakeholders at different levels.
• Solution-focused mindset, able to review processes and suggest improvements.
• Experience supporting or contributing to successful delivery of projects.
• Good written and spoken English and numeracy.
• Willingness to align with The Salvation Army ethos and values.

Responsibilities

• Provide high-quality administrative and coordination support across a portfolio of IT projects.
• Maintain accurate information, coordinate reports and governance activities, organise project documentation.
• Build effective relationships with stakeholders and external suppliers.
• Support Project Managers to enable successful project delivery.
• Liaise with colleagues at all levels of the organisation to facilitate project work.

Skills

Administrative experience

Excel

Documentation

Communication

Organization

Collaboration

Problem solving

Project delivery

English proficiency

Numeracy

Right to work in UK

Tools

Microsoft Office

Job description

Please note this is a fixed term position for 12 months

Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ

Interview Date: 5th & 12th October 2026

We are looking for an IT Project Administrator to join our IT Projects Unit. This is a varied, hands-on role supporting the team responsible for delivering IT projects across The Salvation Army in the United Kingdom and Republic of Ireland.

About the role; You will provide high-quality administrative and coordination support across a portfolio of projects. By maintaining accurate information, coordinating reports and governance activities, organising project documentation and building effective relationships, you will help our Project Managers focus on successful project delivery.

In addition, the role offers the opportunity to work with colleagues at all levels of the organisation, as well as external suppliers and service providers. Your contribution will help ensure that The Salvation Army gains maximum value from its investment in technology

We are looking for someone who will bring:

• Strong administrative experience, ideally gained within an IT environment or another large and complex organisation.
• Excellent Microsoft Office skills, particularly Excel.
• Experience of drafting documents, arranging meetings, managing inboxes, collecting and maintaining data, responding to queries and processing documentation.
• Excellent written and verbal communication skills, including the ability to explain technical processes and information clearly to non-technical audiences.
• Strong organisational and time-management skills, with excellent attention to detail and the ability to manage competing priorities.
• A collaborative approach and the confidence to develop effective working relationships with colleagues and stakeholders at different levels.
• A solution-focused mindset, with the ability to review existing processes and suggest practical improvements.
• Experience of supporting or contributing to the successful delivery of projects.
• Good written and spoken English, together with the numeracy skills required for the role.
• The ability and willingness to work within, and be sympathetic to, the Christian ethos and values of The Salvation Army.

Experience of IT project management, or a recognised qualification such as PRINCE2, would be advantageous but is not essential

Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.