IT Ops Engineer (PC/LAN)

QinetiQ Group plc; Lincoln; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Matched contribution pension scheme

Generous holiday allowance

Health Cash Plan

Private Medical Insurance

Dental Insurance

Employee discount portal

Armed Forces Covenant support

Volunteer opportunities

Job summary

QinetiQ Group plc is seeking a Senior IT Infrastructure Engineer to maintain and enhance secure defence IT networks and systems at RAF Waddington, Lincolnshire. You will provide technical leadership across complex support and improvement activities, administering Windows-based infrastructure and Cisco networks while ensuring reliability, performance and security.

You will mentor junior engineers, work with stakeholders, and contribute to improvement of critical IT services in a highly regulated

Qualifications

• Experience administering enterprise Windows environments.
• Strong infrastructure and networking knowledge with ability to troubleshoot complex issues.
• Evidence of continuing professional development within infrastructure, networking or IT operations.

Responsibilities

• Supporting and administering enterprise Windows workstation and network environments.
• Leading the investigation and resolution of complex infrastructure and network incidents.
• Planning and implementing operating system upgrades, software deployments and infrastructure enhancements.
• Configuring and supporting Cisco network technologies across secure environments.
• Maintaining accurate technical documentation, asset records and configuration information.
• Providing technical leadership and mentoring to junior engineers and support teams.

Skills

Windows environments

Networking

Cisco technologies

Technical leadership

Mentoring

Stakeholder collaboration

Security/compliance

Incident investigation

Tools

Cisco IOS

Active Directory

Windows Server

Job description

As a Senior IT Infrastructure Engineer, you will play a key role in maintaining and enhancing the critical IT networks and systems that support operational capability within a highly secure defence environment. You'll be responsible for ensuring the reliability, performance and security of enterprise infrastructure whilst providing technical leadership across complex support and improvement activities. Day-to-day, you'll administer and support Windows-based IT infrastructure and Cisco networks, investigate and resolve complex technical issues, deliver infrastructure upgrades, and act as a subject matter expert for network and workstation technologies. You'll work closely with stakeholders, mentor junior engineers and contribute to the continual improvement of critical IT services. Your responsibilities will include:

• Supporting and administering enterprise Windows workstation and network environments
• Leading the investigation and resolution of complex infrastructure and network incidents
• Planning and implementing operating system upgrades, software deployments and infrastructure enhancements
• Configuring and supporting Cisco network technologies across secure environments
• Maintaining accurate technical documentation, asset records and configuration information
• Providing technical leadership, mentoring and guidance to junior engineers and support teams
• Experience supporting and administering enterprise Microsoft Windows environments
• Strong infrastructure and networking knowledge, including troubleshooting complex technical issues
• Hands-on experience supporting Cisco network technologies
• Experience delivering operating system upgrades, software deployments or infrastructure improvement projects
• Experience working within secure, defence, government or highly regulated environments
• Ability to provide technical leadership and collaborate effectively with technical and non-technical stakeholders, Active MOD DV clearance
• Relevant industry certification such as CCNA, ITIL Foundation or equivalent experience
• Evidence of continuing professional development within infrastructure, networking or IT operations disciplines

We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

This role is 37 hours per week based at our RAF Waddington site on a full time basis. QinetiQ operates the RAF Waddington site in Lincolnshire in supporting advanced defence technology, flight systems engineering, and synthetic training environments. Please note that all applicants for this role must have active DV Clearance. UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk) Our Recruitment Process: At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported. We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes for our people, customers and communities. We encourage applications from all candidates and are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the recruitment process, please let us know by emailing [e-mail]. One of our recruitment team will contact you. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities - helping charities and local community