IT Operations Manager — Multi-Site, Cyber Security & Transformation

Ifor Williams Trailers Ltd; Wales; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Employee benefits platform

Company pension scheme

Free car parking

Immediate starts available

Length of service awards

Job summary

Ifor Williams Trailers Ltd is hiring an IT Operations Manager to oversee the full IT operation across multiple sites in North Wales. You will lead the IT team, ensure service delivery, and drive infrastructure improvements while maintaining strong cyber security practices.

The role is full-time and office-based with occasional travel, requiring collaboration with senior management to align IT with business goals and deliver continuous improvements while managing project delivery end-to-end.

Qualifications

• Trust, integrity and communication are essential.
• Attention to detail, project management skills, and translating requirements into robust IT systems.
• Strong understanding of business operations and processes.

Responsibilities

• Lead and manage the IT team to deliver reliable services and maintain system uptime.
• Ensure end-user IT support with prompt ticket resolutions.
• Develop and improve IT infrastructure with senior stakeholders.

Skills

Trust & integrity

Communication

Attention to detail

Project management

Stakeholder management

Microsoft Office proficiency

Documentation & reporting

Change management

Deadline & budgeting discipline

Problem solving

Tools

Microsoft Office Suite

FortiGate

Active Directory

VMware ESXi

Azure / Intune / SharePoint

SQL Server

ERP systems integration

VB/SQL scripting

Job description

Ifor Williams Trailers Ltd is hiring an IT Operations Manager to oversee the full IT operation across multiple sites in North Wales. You will lead the IT team, ensure service delivery, and drive infrastructure improvements while maintaining strong cyber security practices.

The role is full-time and office-based with occasional travel, requiring collaboration with senior management to align IT with business goals and deliver continuous improvements while managing project delivery end-to-end.