IT Operations Lead (39.5 hours per week, full-year - £40,955 pa)

The Independent Schools Council; Brighton; Hybrid; GBP 37,000 - 45,000; Full time

Job summary

Roedean is seeking an IT Operations Lead to manage day-to-day IT services, reprographics, events IT, and the IT helpdesk. The role includes maintaining infrastructure and coordinating upgrades to support a thriving school environment.

You will report to the Director of IT and collaborate with staff and students. Required experience includes Windows Server, Hyper-V, and strong problem solving within a busy school setting.

Qualifications

• Proven experience as a third-line IT Technician or similar role.
• Experience with Windows Server and Hyper-V technologies.
• Strong diagnostic and problem-solving skills; ability to manage multiple projects.

Responsibilities

• Day-to-day IT support workload management.
• Oversee reprographics, IT for school events, and helpdesk operations.
• Maintain and upgrade IT infrastructure; report to stakeholders on IT operations.

Skills

Windows Server

Hyper-V

Wireless technologies

Third-line IT Technician

Helpdesk system

Tools

Helpdesk software

Job description

Required as soon as possible

IT Operations Lead

(39.5 hours per week, full-year - £40,955 pa)

At Roedean, we are dedicated to providing a world-class education that inspires and empowers girls aged 11-18 to achieve their full potential. Our stunning cliff-top location overlooking the sea, combined with our rich heritage and commitment to academic excellence, makes Roedean a truly unique and inspiring place to learn and work. We are proud of our inclusive and supportive community where every student is encouraged to pursue their passions and develop the skills they need for future success.

The IT Operations Lead will work closely with the Director of IT to support and provide an excellent IT service and stable infrastructure to the Roedean community. The role will require the day-to-day management of the IT support workload, oversee the management of reprographics, IT for school events, maintain the helpdesk system, support and upgrade infrastructure and report to key stakeholders about operations.

The successful candidate will have proven experience as a third-line IT Technician or other relevant position, experience with Windows Server and Hyper-V technologies and Wireless technologies. Outstanding diagnostic and problem-solving skills are essential, as well as the ability to manage multiple projects and work with a wide range of people.

Roedean is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An enhanced DBS check is required for all successful applicants.

The post is exempt from the Rehabilitation of Offenders Act 1974. The School is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

Closing date for applications: 30 September 2026.

Due to the need to appoint quickly we reserve the right to interview and appoint at any time.