IT Operations Engineer

ZipRecruiter; Harlow; On-site; GBP 30,000 - 55,000; Full time

Job summary

An innovative company is seeking a proactive IT Operations Engineer to enhance their internal IT function. This role involves providing essential 1st and 2nd line support, managing hardware logistics, and recommending IT-driven improvements. Join a collaborative environment where your ideas are valued and contribute to a transformative project with a significant business impact. If you're ready to take ownership of IT operations and shape the future of technology in a growing company, this opportunity is for you!

Benefits

Competitive salary

Development opportunities

Collaborative environment

Ownership of IT operations

Qualifications

• Proven experience in providing 1st and 2nd line IT support.
• Strong knowledge of Microsoft tools and systems.

Responsibilities

• Provide 1st and 2nd line IT support, remotely and in-person.
• Liaise with external Managed Service Providers on escalated issues.
• Handle hardware logistics for new starters and leavers.

Skills

1st and 2nd line support

Microsoft ecosystem

M365

Teams

Active Directory

Office 365

printer support

basic networking

Job description

Job Description

Do you want to play a pivotal role in shaping the future of in-house IT operations?

Our client is a global leader in precision sports equipment, renowned for its innovation and performance. As they continue to evolve, they are investing in their internal IT function to enhance control, efficiency, and innovation across the business. They are seeking a proactive and hands-on IT Operations Engineer to support this transition and uphold professional IT standards throughout the company.

Responsibilities

As an IT Operations Engineer, your responsibilities will include:

1. Providing 1st and 2nd line IT support, both remotely and in person.
2. Liaising with external Managed Service Providers (MSPs) on escalated issues.
3. Handling hardware logistics — ordering, configuring, and issuing devices to new starters and collecting from leavers.
4. Recommending IT-driven process improvements (e.g., using Teams, SharePoint).

Requirements

To succeed as an IT Operations Engineer, you should have:

1. Proven experience in 1st and 2nd line support.
2. Strong knowledge of the Microsoft ecosystem, including M365, Teams, Active Directory, and Office 365.
3. Familiarity with printer support and basic networking.
4. The ability to work autonomously and collaboratively within a growing team.

Benefits

As an IT Operations Engineer, you will enjoy:

1. The opportunity to take ownership of IT operations in a growing company.
2. Participation in a transformation project with tangible business impact.
3. A collaborative and supportive environment where ideas are valued.
4. Competitive salary and development opportunities.

If you're ready to roll up your sleeves and shape the future of IT for our client, apply today! Rutherford Briant is committed to diversity, equity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented groups to apply. Our recruitment processes are fair and unbiased, welcoming candidates regardless of background or personal characteristics.