IT Operations Engineer

Rutherford Briant; Harlow; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative company is seeking a proactive IT Operations Engineer to enhance their internal IT functions. This role involves supporting 1st and 2nd line IT operations, collaborating with external Managed Service Providers, and driving IT process improvements. With a focus on autonomy and teamwork, you'll play a crucial part in a transformation project that significantly impacts the business. Join a supportive environment where your ideas are valued, and take ownership of IT operations in a dynamic and growing organization.

Benefits

Competitive salary

Development opportunities

Collaborative environment

Ownership of IT operations

Qualifications

• Proven experience in 1st and 2nd line support.
• Strong knowledge of the Microsoft ecosystem, including M365 and Teams.

Responsibilities

• Provide 1st and 2nd line IT support, both remotely and in person.
• Liaise with external Managed Service Providers on escalated issues.

Skills

1st and 2nd line support

Microsoft ecosystem

M365

Teams

Active Directory

Office 365

printer support

basic networking

Job description

Do you want to play a pivotal role in shaping the future of an in-house IT operations?

Our client is a global leader in precision sports equipment, renowned for its innovation and performance. As they continue to evolve, they are investing in internal IT function to bring greater control, efficiency, and innovation across our business. They are on the lookout for a proactive and hands-on IT Operations Engineer to support this transition and champion professional IT standards across the company.

Responsibilities: As an IT Operations Engineer, you will…

• Provide 1st and 2nd line IT support, both remotely and in person.
• Liaise with external Managed Service Providers (MSPs) on escalated issues.
• Handle hardware logistics — ordering, configuring, and issuing devices to starters and collecting from leavers.
• Recommend IT-driven process improvements (e.g., using Teams, SharePoint).

Requirements: As an IT Operations Engineer, you will need…

• Proven experience in 1st and 2nd line support.
• Strong knowledge of the Microsoft ecosystem, including M365, Teams, Active Directory, and Office 365.
• Familiarity with printer support and basic networking.
• Ability to work autonomously and collaboratively in a growing team.

Benefits: As an IT Operations Engineer, you will get…

• A chance to take ownership of IT operations in a growing company.
• Involvement in a transformation project with real business impact.
• A collaborative and supportive environment where ideas are welcomed.
• Competitive salary and development opportunities.

If you're ready to roll up your sleeves and shape the future of IT for our client, apply today!

Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.