IT Network & Telecommunications Administrator

JR United Kingdom; Shrewsbury; On-site; GBP 36,000 - 48,000; Full time

Job summary

A leading technology company seeks an IT Network & Telecommunications Administrator in Shrewsbury. The role involves overseeing technology systems, collaborating with IT teams, and requires a solid background in computer science or relevant experience. Ideal candidates will have expertise in Avaya, SIP, and Microsoft Teams Voice, along with strong problem-solving and communication skills.

Qualifications

• Bachelor’s Degree in Computer Science or equivalent, or 2 years of relevant experience.
• Ability to solve moderately complex technical problems independently.
• Experience in implementing technology solutions.

Responsibilities

• Responsible for managing technology systems and leading IT coordination.
• Designs integrated solutions for Garmin’s network and telecommunications.
• Communicates effectively on system operations and enhancements.

Skills

Problem Solving

Communication

Technical Expertise

Education

Bachelor’s Degree in a relevant field or 2 years relevant experience

Tools

Telephony: Avaya, SIP, Microsoft Teams Voice

Job description

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IT Network & Telecommunications Administrator, Shrewsbury

Client: GARMIN (EUROPE) LIMITED

Location: Shrewsbury, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

IT Network & Telecommunications Administrator

Salary: £36,000 - £48,000 per annum (depending on experience)

Hours: Monday to Friday, 8.30am - 5.30pm (40 hour week)

Location: Southampton office based

Please note that Garmin do not offer sponsorship, all applicants must have Right to Work status for UK.

Purpose of the Role

Responsible for efficiently managing technology through the use of tools and scripting. Organizes, leads, and coordinates with other parts of IT to ensure components of overall system are managed.

• Designs and develops complex, integrated solutions to meet business requirements or enhance performance of Garmin’s network and telecommunications systems
• Performs and evaluates costs analyses and vendor comparisons for small through large scale projects to ensure cost-effective and efficient operations. Measures feasibility of various approaches and makes recommendations
• Continuously develops technical subject matter expertise on established and emerging network & telecommunications systems and other network & telecommunications technologies
• Communicates effectively regarding system operations and environment changes
• Adheres to SOX, PCI, and other regulatory requirements as dictated
• Understands and avoids capacity, redundancy, and health constraints of network & telecommunications systems
• Ensures that all security requirements are met or exceeded
• Demonstrates proficient use and knowledge of standards and procedures
• Communicates in written and verbal form effectively in a large team or departmental setting
• Applies Garmin’s Mission Statement and Quality Policy and exhibits enthusiasm for and a desire to see Garmin succeed
• Serves as a mentor to less experienced IT Administrators (Administrator 1)
• Provides reliable solutions to a variety of problems using sound problem solving techniques including performing root cause analysis and identification of corrective action for given problems
• Performs and plans minor version upgrades
• Uses tools and scripting to efficiently manage technology
• Makes recommendations for component level improvements
• Identifies interdependencies in system and application components
• Coordinates cross team non-project changes
• Participates in roadmap planning for systems or applications
• Organizes and leads meetings with users of IT systems
• Understands change is important and adapts well
• Welcomes constructive feedback as an opportunity to improve
• Approaches situations with professionalism when conflict arises
• Monitors appropriate levels of security access

Education & Experience

• Bachelor’s Degree (or equivalent) in Computer Science, Information Technology, Management Information Systems, Business or another technology related field OR 2 years relevant experience AND an equivalent combination of education and relevant experience
• Ability to solve moderately complex technical problems independently
• Experience in successful implementation of technology solutions
• Strong verbal, written, and interpersonal communication skills in a small team setting
• Quality and effectiveness in work documentation and organization
• Deep understanding of IT Infrastructure and interdependencies between technologies including Telephony: Avaya, SIP, Microsoft Teams Voice