IT & Marketing Support Administrator

Extrastaff; St Albans; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Private healthcare

Birthday holiday

HM System onboarding

Discount platform

Annual awards

Tailored LMS

Job summary

Extrastaff is seeking an IT & Marketing Support Administrator to join our Head Office in St Albans on a fixed-term contract to cover maternity leave. You will provide first-line IT support, manage equipment, and support social media design using Canva.

The role combines tech support, admin accuracy, and creative templates for vacancies, with onboarding support and exposure to our bespoke HR and learning platforms.

Qualifications

• Experience in IT support or admin tasks is advantageous.
• Strong communication and data accuracy are essential.
• Able to learn new systems quickly and thrive in a fast-paced environment.

Responsibilities

• Provide first-line IT support to colleagues via internal tickets.
• Manage lifecycle of IT equipment in BambooHR and IT spreadsheet.
• Dispatch equipment to new starters and arrange replacements.
• Create Canva social media templates for vacancies.
• Produce weekly reports on social media activity and responses.
• Test new development work before release and uphold standards.

Skills

Problem solving

Tech savvy

Communication

Organization

Can-do attitude

Canva experience

Multi-tasking

BambooHR

Canva (design)

Tools

BambooHR

HM Management System

Learning Management System

Canva

Job description

Extrastaff is a highly professional, successful, award-winning recruitment agency that specialises in the supply of temporary driving & industrial personnel, we operate from over 50 locations across the UK. Our positive culture and team spirit is unique & fun. With a large investment into our bespoke in-house IT system which has taken us to another level, we are a company that moves fast and embraces change. Over the past few years we have seen year on year growth and 2026 looks set to be our best year yet. If you would like to join a company that invests in its people & rewards them well, then now is the time to become a part of our passionate team.We are currently looking for an IT & Marketing Support Administrator to join our team at our Head Office based in St Albans on a fixed-term contract to cover maternity leave.

The Person

• A confident problem solver who enjoys getting to the bottom of an issue and seeing it through to resolution
• Comfortable and confident with technology, with the ability to pick up new systems quickly
• Excellent communication skills on all levels, both written and oral — able to explain things clearly to non-technical colleagues
• Highly organised with strong attention to detail, particularly when it comes to record keeping and data accuracy
• Outward going and positive personality with a 'can do attitude'
• A creative eye, with an interest in design and social media (experience with Canva is an advantage, but we can teach you)
• Able to multi-task within a fast-paced working environment, where no two days are the same

The Role

• Providing first-line IT support to colleagues across our national branch network, responding to and resolving tickets through our internal support system
• Managing the full lifecycle of company IT equipment — logging, tracking and updating records on BambooHR and our IT Team spreadsheet
• Arranging and dispatching equipment to new starters, and organising replacements when equipment is faulty or damaged
• Creating eye-catching social media templates in Canva for our consultants to use when advertising vacancies
• Producing regular reports, including weekly social media activity stats highlighting posting activity and outstanding message responses
• Remaining compliant and upholding the high standards of the company at all times-Testing new development work before it gets released

We Offer

• A competitive salary
• Company pension scheme
• Private Healthcare
• Your birthday as additional holiday
• Exceptional onboarding with our own bespoke HM Management System with ongoing one to one support
• Benefits Platform that offers high street discounts & deals
• An annual award scheme that recognises outstanding performance
• Our own bespoke Learning Management System with ongoing tailored development