IT Administrator

Express Solicitors Limited; Manchester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

23 Days Holiday

Private medical insurance (after 2 yrs

Gym on-site

Birthday day

Job summary

Express Solicitors Limited in Manchester is seeking an IT Administrator to provide essential support to our IT Team. You will manage user accounts, assist with licence procurement, and help maintain IT systems and asset records, supporting colleagues across the firm.

Ideal candidates will have GCSEs in Maths/English, strong MS Office skills, excellent attention to detail, and the ability to work flexibly in a busy, fast‑paced environment while communicating effectively by phone and email.

Qualifications

• GCSE Maths, IT and English at Grade C or above (or international equivalent).
• Significant exposure to Microsoft Office suite – Excel, Word, Outlook, PowerPoint.
• Strong numerical and Administration skills.
• Able to demonstrate ability to coordinate information.
• Good communication skills, both written and verbal.
• Ability to work in a fast-paced environment.

Responsibilities

• Create / modify / remove users on internal IT systems.
• Maintain external portal accounts with policy enforcement.
• Coordinate licence procurement and assignment.
• Maintain IT Asset Database and allocate equipment to staff.
• Assist Technician team as required.
• Perform other ad hoc duties as required.

Skills

GCSE Maths/English

Strong numerical & administration

Good communication

Telephone communication

Work under pressure

Willingness to learn

Flexibility & adaptability

Education

GCSE Maths, IT & English

Tools

Microsoft Office

Excel

Job description

Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers’ liability, serious injury, clinical negligence, occupiers’ and public liability, road traffic accidents and industrial disease.

We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK.

Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector.

The Role

We are currently recruiting for an IT Administrator to provide administrative support to our IT Team. This is an exciting opportunity for a talented individual to join our team and gain valuable specialist experience. The right candidate will have the chance to develop their career.

Responsibilities

• Creating / modifying / removing users on our internal IT systems.
• Maintaining external portal accounts with policy enforcement.
• Coordinating licence procurement and assignment.
• Maintaining the IT Asset Database and assigning equipment to staff via a dedicated system.
• Assisting the Technician team, as and when required
• Other ad hoc duties as required.

Person Specification

Required Attributes

• GCSE Maths, IT and English at Grade C or above (or international equivalent)
• Significant previous exposure to Microsoft Office suite – particularly Excel, Word, Outlook, and PowerPoint
• Strong numerical and Administration skills
• Attention to detail, and ability to work accurately.
• Able to demonstrate ability to coordinate information.
• Flexible attitude - ability to prioritise and adapt to constantly shifting priorities.
• Resilient nature and able to work under pressure.
• Willingness to learn.
• Good communication skills, both written and verbal
• Confident on the telephone
• Ability to work in a fast‑paced environment.

Desired Attributes

• Previous experience of working as an IT Administrator

Salary & Hours

Salary of £26,500

Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.

On‑site Working

In our South Court office

23 Days Holiday

Rising to 26 days, plus bank/public holidays.

3 holiday buy backs and an extra day for your birthday after service length requirement.

Looking After Your Health

Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.

24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.

Work Life / Balance

Active social committee with generous departmental and firm‑wide social budget.

Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.