Operational Technology & IT Systems Engineer

Vibe Recruit; Banbury; On-site; GBP 45,000 - 65,000; Full time

Job summary

Vibe Recruit seeks an Operational Technology & IT Systems Engineer to support and improve manufacturing systems. The role bridges IT, OT and business reporting, focusing on reliability of factory-floor data flows and production data pipelines.

You will maintain plant-floor PCs, industrial endpoints and network connectivity, coordinate with vendors, and ensure documentation and health checks for production data are up-to-date.

Qualifications

• Must have hands-on experience supporting systems in a manufacturing/industrial environment or roles with high uptime requirements.
• Strong understanding of networking fundamentals (IP, VLANs, routing concepts).
• Experience with Windows endpoints and basic server/service dependencies in an operational environment.

Responsibilities

• Own and improve reliability of factory-floor systems and production data flows.
• Support OT plant-floor PCs, industrial connectivity and vendor access patterns; ensure data flow is stable and well-documented.
• Monitor production data systems and reporting; troubleshoot SQL/ETL issues impacting production reporting.

Skills

Production-first mindset

Analytical thinking

Communication

Job description

Operational Technology & IT Systems Engineer

An exciting opportunity is now available for an experianced IT & Systems Engineer, who has experiance in supporting and developing manufacturing systems.

Due to the nature of the manufacturing operational environment, technology issues will have a direct impact on production uptime, safety and customer delivery, and a Production-first mindset is key!

Main Purpose of Role:

• To own and improve the reliability of factory-floor systems and production data flows, bridging IT, Operational Technology and business reporting needs.
• To support all Operational Technology - plant-floor PCs, industrial connectivity and vendor access patterns and ensures production data flow is stable, monitored, and well-documented.
• To help monitor, maintain and develop the data systems/reporting within the business, ensuring quality data and reporting is available and well-documented.
• The role works closely with the Infrastructure & Security Engineer to ensure OT networks are securely segmented, and with the DBA & Systems Development Engineer to maintain resilient SQL/reporting pipelines.

Key Responsibilities

OT Systems

• Support and maintain plant-floor PCs, terminals, and industrial endpoints used in production operations.
• Own Operational Technology connectivity troubleshooting in collaboration with Engineering and Vendors
• Support OT network structure and segmentation (VLANs, access paths)

Data & Production Flows

• Primary owner for production systems/data flows reliability, monitoring, and issue resolution.
• Work with DBA & Systems Development Engineer to troubleshoot SQL/ETL job failures that impact production reporting or operational decision-making.

Day-to-Day Housekeeping

• Daily health checks on production data flow
• Daily review of production-impacting alerts/incidents and ensure escalation path is followed when required.
• Maintain an up-to-date Operational Technology asset inventory

Skills & Experience

Skills

• Production-first mindset with calm, structured troubleshooting under pressure.
• Strong analytic and problem solving
• Strong communication skills to work across Operations, Engineering, Finance and third-party vendors.

Experience

• Experience supporting systems in a manufacturing/industrial environment or in a role with high uptime requirements.
• Strong understanding of networking fundamentals (IP, VLANs, routing concepts) and how connectivity impacts shop-floor systems.
• Practical experience supporting Windows endpoints and basic server/service dependencies in an operational environment.
• Working knowledge of SQL fundamentals
• Comfortable coordinating vendors and maintaining disciplined documentation.

Desirable

• Experience supporting production data systems and integrations.
• Experience working with IT segmentation concepts and vendor access governance.
• Power BI / reporting awareness.
• Experience with ticketing systems and basic ITIL-style incident/change processes.