IT Manager - Integration & Business Intelligence

Barbour; South Shields; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Discretionary bonus scheme

Staff shop

25 days holiday

Job summary

The Barbour is seeking an experienced IT Integration leader to join our South Shields-based team. You will guide integration strategy for ERP, e-commerce, and 3PL, while steering architecture decisions and governance across the enterprise.

You will collaborate with stakeholders, manage onshore and offshore teams, and drive BI/reporting capabilities to support operational and strategic decisions. Hybrid work arrangement with four days in office and one day at home is expected.

Qualifications

• Education: Bachelor's degree in Computer Science (or equivalent) with significant integration leadership experience.
• Leadership: proven ability to lead technical teams and manage global/offshore resources.
• Technical: deliver major integration projects (ERP, e-commerce, retail, WMS, 3PL, EDI).
• Tools/Certifications: MuleSoft Anypoint certification; knowledge of API-led connectivity; SQL Server proficiency.

Responsibilities

• Define and govern integration strategy and roadmaps across ERP, e-commerce, distribution, and 3PL.
• Lead integration architecture decisions within enterprise architecture and govern changes.
• Collaborate with stakeholders, vendors, and offshore teams to define requirements and deliver end-to-end integration.
• Provide coaching and line management to Integration/BI teams; manage Agile/Scrum delivery.
• Oversee testing (SIT/UAT) and cutover activities for major go-lives.

Skills

Leadership

Stakeholder management

ERP integration

EDI

MuleSoft

SQL Server

API-led connectivity

Agile/Scrum

Analytics/BI

Industry experience

Education

Bachelor's degree in Computer Science

Tools

MuleSoft Anypoint

IBM WebSphere

Oracle SOA Suite

Job description

Location Barbour House, South Shields

Published

Published

3 days ago

Closing

Closing

in a month

This is a Permanent , Full Time vacancy.

The Vacancy

The Vacancy

Company Description

The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.

Position Overview

We have an exciting opportunity for an experienced leader in Integration to join our growing IT team. Integration is critical to our business, as it connects our business-to-business (B2B) and business-to-consumer (B2C) demand channels with our distribution and supply chain network. Barbour is going through an exciting period of change, as we build our next-generation integration solution, while keeping our mission-critical legacy integrations highly available.

The role will form an integral part of the IT leadership team, taking primary responsibility for driving our strategic direction across all aspects of technology integration including our core ERP system, supply chain, distribution and 3PL facilities, customer service, wholesale ordering channels, e-commerce and retail systems globally. The role also provides leadership and governance for Business Intelligence services, ensuring reporting and analytics capabilities continue to support operational and strategic decision-making across the business.

The combination of strategic direction, architecture and technical expertise, adaptability, hands-on leadership and disciplined delivery will be critical success factors. Alongside this, an ability to communicate to business management, lead integration architectural decisions within enterprise architecture, and guide a multi-skilled team will all be crucial abilities.

*The role is based at head office in South Shields and the expectation is 4 days in the office and 1 day of home-working.

The Essentials

Essential Duties and Responsibilities

• Lead and define the integration strategy and solution governance for Barbour.
• Define the “to-be” integration architecture, ensuring it is robust, scalable, and adaptable to support the diverse integration needs of Barbour.
• Act as a key member of the Enterprise Architecture Committee, defining the as-is and to-be infrastructure chapter of the EA and governing change.
• Collaborate with key stakeholders, business users, project managers, internal IT teams, and 3rd parties (vendors, systems integrators, wholesale partners, distributors, 3PLs, EDI providers) to identify business and technical requirements.
• Lead the approach, design, security, documentation, and implementation of end-to-end integration solutions.
• Serve as Product Owner for MuleSoft, EDI, and Integration platforms managing platform roadmaps, governance, operational performance, and continuous improvement.
• Provide coaching, mentoring, and line management to direct reports (Integration/SQL Developers and BI Analysts), driving team performance and development.
• Plan and manage the portfolio of integration, reporting, and analytics projects using Agile/Scrum delivery processes.
• Manage relationships with external delivery partners, system integrators, and offshore development teams to ensure quality, cost-effectiveness, and adherence to service levels.
• Participate in supplier selection, contract reviews, RFP processes, and vendor performance management.
• Ensure operational stability, monitoring, and supportability across integration platforms, owning major integration incidents when required.
• Define and maintain integration development standards, documentation standards, logging frameworks, and observability capabilities across the landscape.
• Oversee testing activities (SIT, UAT, performance) and lead integration cutover and transition-to-support activities for major project go-lives.

Skills and Experience

• Education & Experience: Bachelor\'s degree in Computer Science (or equivalent education/experience) with significant experience leading integration and business intelligence teams.
• Leadership & Stakeholder Management: Confident and pragmatic technology leader with proven experience setting direction, coaching technical teams, managing global/offshore resource models, and influencing at senior management levels.
• Technical & Platform Expertise: Hands-on experience delivering major integration projects (e.g., ERP, e-commerce, retail, warehouse management, 3PL, EDI).
• Certifications & Tools: Certification in MuleSoft technology (or alternative platforms like IBM WebSphere/Oracle SOA Suite with hands-on MuleSoft Anypoint experience). Strong understanding of Microsoft SQL Server, API-led connectivity, and modern integration architecture patterns.
• Agile Delivery & Governance: Practical experience delivering projects with Agile/Scrum methods and enabling integration governance across complex enterprise architectures.
• Analytics & Observability: Experience managing reporting, analytics, or BI services alongside familiarity with monitoring tools (e.g., LogicMonitor, Anypoint Monitoring).
• Industry Experience: Retail, e-commerce, or wholesale environment experience is preferred but not essential.
• Discretionary Company bonus scheme
• Staff shop
• 25 days holiday as standard increasing with length of service plus bank holidays
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• Operate hybrid & flexible working
• 4pm finish on a Friday
• Refer a friend bonus scheme
• Reward & Recognition Program
• Length of Service Rewards

Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested

The Company

he Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.

Barbour House
South Shields
NE32 3EG
0191 455 4444
[e-mail]