IT Manager

Spectrum IT Recruitment; Melksham; On-site; GBP 90,000 - 120,000; Full time

Job summary

Spectrum IT Recruitment is seeking a Group IT Manager to lead a small technical team across multiple sites. You will combine hands-on operational management, cyber security and project delivery to support business priorities.

You’ll manage infrastructure, cloud services and the service desk, while ensuring robust security, continuity and effective stakeholder engagement with the Group IT Director and senior leaders.

Qualifications

• Five years’ IT leadership in a multi-site organisation with 300+ users.
• Proven IT operations management, service delivery and major incident handling.
• Strong cyber security, risk management and information governance knowledge.
• Hands-on with Microsoft 365 stack, Azure, Defender and identity governance.
• Experience with budgeting, procurement, suppliers and contracts.
• Understanding of UK GDPR and data protection obligations.

Responsibilities

• Lead and develop the IT team, setting priorities and building capacity.
• Manage infrastructure, cloud services, applications, devices and service desk.
• Oversee cyber security, access controls, patching and incident response.
• Maintain business continuity, DR planning and high availability testing.
• Plan and deliver IT projects, managing scope, budgets and risks.
• Support IT strategy and investment, presenting recommendations to senior leaders.
• Manage budgets, forecasts, suppliers and contracts to ensure value.

Skills

Leadership & people mgmt

IT operations mgmt

Cyber security

Budgeting & vendor mgmt

Stakeholder communication

Strategic planning

Education

Degree-level education or equivalent experience

Tools

Microsoft 365

Entra ID

Defender

Azure

SharePoint Online

OneDrive

Windows Server

SQL Server

Citrix

Hyper-V

Job description

Group IT Manager

The role

Lead a small technical team delivering secure, reliable IT services across a multi-site organisation. Combine hands-on operational management, cyber security and project delivery, working with the Group IT Director and business stakeholders to improve services and support business priorities.

Key responsibilities

• Lead and develop the IT team, setting priorities and ensuring appropriate skills and capacity.
• Manage infrastructure, cloud services, applications, devices, communications and the service desk, providing hands-on support for major incidents and escalations.
• Oversee cyber security, including access controls, patching, vulnerability management, monitoring, incident response and user awareness.
• Maintain and test business continuity, disaster recovery and high availability plans.
• Manage technology changes to minimise disruption.
• Plan and deliver IT projects, managing scope, budgets, resources, risks, suppliers and stakeholder communication.
• Support IT strategy and investment planning, presenting clear recommendations and business cases to senior leaders.
• Manage budgets, forecasts, suppliers and contracts to ensure value, service quality and compliance.

Essential experience and skills

• At least five years’ IT leadership or management experience in a multi-site organisation with 300+ users, including management of a small technical team.
• Proven experience managing IT operations, service delivery and major incidents with limited resources.
• Strong cyber security, risk management and information governance experience, including data protection, operational controls and business continuity.
• Practical knowledge of Microsoft 365, Entra ID, Conditional Access, Defender, Purview, Intune, Azure, SharePoint Online, OneDrive, Windows Server and clients, and SQL Server.
• Sound understanding of networking, storage, Hyper-V and Citrix or other remote desktop technologies.
• Working knowledge of data loss prevention, information protection, identity governance and privileged access management.
• Experience delivering projects through the full lifecycle and managing suppliers, service providers and contracts.
• Knowledge of UK GDPR and data protection obligations.
• Strong leadership, organisation, judgement and problem-solving skills, with a practical, customer-focused approach.
• Clear communication and presentation skills, including explaining technical issues and investment proposals to non-technical and board-level audiences.
• Degree-level education or equivalent relevant experience.

Desirable experience and qualifications

• Experience supporting Microsoft Dynamics AX 2012 and Citrix.
• ITIL Foundation or an equivalent service management qualification.
• Relevant security certification, such as CISSP, CISM, CompTIA Security+, SC-900, SC-300 or SC-100.
• Experience supporting ISO 27001, Cyber Essentials Plus or a comparable security framework.