IT Manager

The Crowd

London

On-site

GBP 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Competitive benefits package

Career development opportunities

Collaborative working environment

Job summary

A leading architecture practice in London is seeking a skilled IT Manager to oversee IT operations. You will lead a small team, resolve technical issues, and align IT strategies with business goals. The ideal candidate should possess strong skills in Microsoft 365 and network configuration, along with a proactive approach to problem-solving. This full-time role offers career development opportunities in a creative environment.

Qualifications

Experience as an IT Manager or senior IT support in a fast-paced setting.
Strong knowledge of Microsoft 365 and network configuration.
Organised and able to troubleshoot under pressure.

Responsibilities

Lead IT operations for the London office.
Resolve hardware, software, and network issues.
Manage IT equipment procurement and onboarding.

Skills

Microsoft 365

Azure

Network configuration

Problem-solving

Team collaboration

Job description

Creative Support Lead at The Crowd (Recruitment for Architecture, Engineering & Design)

About The Role:

A large, international, and highly successful architecture practice is seeking an IT Manager to join its London studio.

In this role, you will lead a small team of IT Coordinators while working closely with senior IT leadership across the wider organisation internationally. Alongside leadership and strategy, you will take a hands-on approach, collaborating with your team to ensure all technical issues and troubleshooting are resolved promptly, securely and effectively. The ideal candidate will have proven experience heading up an IT function, be a confident problem-solver, and bring a personable, approachable style to leadership.

This is an excellent opportunity for someone seeking to apply their technical expertise while embracing emerging technologies. You will also benefit from career development opportunities within a forward-thinking studio that consistently pushes creative and technological boundaries. Our client offers a competitive benefits package, a people-focused culture, and a collaborative working environment. Please note, this role is based full-time in the London office.

Key Responsibilities:

Lead IT operations for the London office, delivering fast, professional support
Resolve hardware, software, Microsoft 365, network, and telephony issues
Align IT priorities with business goals in collaboration with leadership
Plan and manage IT equipment procurement, onboarding, and offboarding processes
Maintain compliance, user permissions, and accurate system documentation
Share insights with the global IT team and drive process improvements
Monitor emerging technologies and recommend improvements to systems and processes

Key Skills/Requirements:

Experience as an IT Manager or senior IT support in a fast-paced setting (creative industry a plus)
Strong knowledge of Microsoft 365, Entra (Azure), Windows, and network configuration
Organised, solutions-focused, and confident troubleshooting under pressure
Clear communicator, team player, and proactive problem-solver
Flexible to support critical issues outside normal hours when required to maintain smooth operations

To apply

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Seniority level