IT Leader: Hybrid Cloud, Security & IT Ops

Mintra Group; Aberdeen City; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Mintra Group is seeking an IT Manager to lead the IT support team and oversee critical IT projects in a hybrid working environment. The role combines hands-on technical duties with people management across multiple territories, including Aberdeen and other international offices.

You will guide IT policy, security, and cloud infrastructure, ensuring service levels and incident response are optimized while aligning IT with business goals.

Qualifications

• Bachelor’s degree in Computer Science or equivalent.
• Experience configuring/maintaining networks (Aruba preferred).
• Experience with VMware configuration and maintenance.
• IT security and business continuity processes.
• Understanding of continual improvement processes.
• Extensive experience with Microsoft operating systems.
• Experience with Linux (beneficial).
• Experience with Azure and AWS (beneficial).

Responsibilities

• Oversee the IT support team, including hiring, training, and mentoring staff.
• Develop and maintain an effective technical support service ensuring client satisfaction.
• Monitor SLAs to ensure they are met and improve service delivery.
• Lead IT projects, ensuring on-time and within-budget delivery.
• Provide expert advice and support for complex technical issues.
• Enforce IT policies and procedures for security and consistency.
• Participate in strategic planning for IT, aligning initiatives with business goals.
• Implement service monitoring and reporting facilities.
• Administer virtual and cloud environments (VMware, AWS, Azure).
• Procurement and implementation of IT equipment, services and software.
• General desktop / laptop configuration and support.
• Scheduled and ad-hoc site visits to regional offices.
• Ensure reliability, stability, and security and recoverability.

Skills

IT management

Team leadership

Project delivery

Technical support

Security & continuity

Continual improvement

Desktop support

Education

Bachelor’s degree in Computer Science or equivalent

Tools

VMware

Aruba network equipment

Azure

AWS

Windows

Linux

Job description

Mintra Group is seeking an IT Manager to lead the IT support team and oversee critical IT projects in a hybrid working environment. The role combines hands-on technical duties with people management across multiple territories, including Aberdeen and other international offices.

You will guide IT policy, security, and cloud infrastructure, ensuring service levels and incident response are optimized while aligning IT with business goals.