IT Lead Business Analyst — Transformation & Strategy

Yorkshire Water; Leeds; Hybrid; GBP 42,000 - 70,000; Full time

Benefits offered by this job

Competitive salary up to £70,000

Bonus up to £1,000

Pension up to 12%

Hybrid working

Development opportunities

25 days annual leave + bank holidays +

2 wellness days

Life assurance 4x pensionable salary

Health cash plan scheme

Critical illness insurance

Dental insurance

Life assurance flex and partner cover

Retail savings scheme

Online GP service

Cycle to work scheme

Gym membership discounts

Job summary

Yorkshire Water is seeking an IT Lead Business Analyst to join the Project team in Leeds. You will shape and deliver complex transformation programmes, partnering with senior leaders to translate strategy into customer-focused solutions.

We value user-centred design, strong stakeholder management, and the ability to drive change that improves service performance and operational efficiency. This role offers hybrid working, a competitive salary, and a comprehensive benefits package.

Qualifications

• Defined and embedded business analysis standards across multiple teams.
• Influenced senior stakeholders to agree on complex requirements.
• Led BA activities within large-scale transformation programmes.
• Elicitation, prioritisation, governance, and lifecycle management of requirements.
• Experience applying user-centred design, research, and testing.

Responsibilities

• Lead complex business analysis activities to shape strategic change and value.
• Drive scoping, elicitation, analysis, prioritisation, and validation for large programmes.
• Ensure requirements align with customer needs, regulatory obligations, and outcomes.
• Embed user-centred design across change initiatives and evaluate usability.
• Build strong relationships with senior stakeholders and secure alignment.

Skills

Requirements elicitation

Stakeholder management

Transformation programmes

User-centred design

Leadership

Complex problem solving

Job description

Yorkshire Water is seeking an IT Lead Business Analyst to join the Project team in Leeds. You will shape and deliver complex transformation programmes, partnering with senior leaders to translate strategy into customer-focused solutions.

We value user-centred design, strong stakeholder management, and the ability to drive change that improves service performance and operational efficiency. This role offers hybrid working, a competitive salary, and a comprehensive benefits package.