IT Infrastructure Technician

Teaching Vacancies; Shrewsbury; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Health and wellbeing benefits

Cycle to work scheme

Free eye test and glasses discount

Job summary

Teaching Vacancies is seeking an IT Infrastructure Technician to join the Technical Services team. You will support and maintain the college’s IT infrastructure across all campuses, reporting to the IT Systems Manager.

The role covers server, storage, virtualization, networks, AD, Microsoft 365 and security, with involvement in projects and service improvements. The position is full-time, 37 hours per week, on-site, based at the Shrewsbury campus with responsibility across three campuses.

Qualifications

• Experience with IT infrastructure including networks, servers and virtualization preferred.
• Familiarity with Microsoft 365, Active Directory and security tooling helpful.

Responsibilities

• Maintain server, storage and virtualization infrastructure.
• Support wired and wireless networks and VLANs.
• Manage backup, recovery and business continuity systems.
• Maintain cybersecurity solutions including firewalls and endpoint protection.
• Administer Active Directory, Microsoft Entra ID and Microsoft 365.
• Support software deployment, patch management and web filtering.
• Provide technical support to IT colleagues and maintain documentation.

Job description

Priory Road, Shrewsbury, Shropshire, SY1 1RX

Pay:

Meets national minimum wage

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

23/11/2026

About this job

What skills and experience we're looking for Salary: £36,564 p.a.

Full-time (37 hours per week). Full year.

Permanent.

Based at London Road Campus but supporting all 3 campuses.

We are seeking an IT Infrastructure Technician to join our Technical Services team, supporting and maintaining the college’s IT infrastructure across all campuses.

Reporting to the IT Systems Manager, you will provide second-line support to the IT Helpdesk and help ensure the security, reliability and performance of our network, server, storage and Microsoft 365 environments.

Working with a range of technologies, including virtualisation, networking, Active Directory, backup and recovery systems, cybersecurity solutions and Microsoft 365, you will also contribute to technical projects, service improvements and the ongoing development of a secure and resilient IT service.

Key Responsibilities:

Maintain server, storage and virtualisation infrastructure.

Support wired and wireless networks, including switches and VLANs.

Manage backup, recovery and business continuity systems.

Maintain cybersecurity solutions, including firewalls and endpoint protection.

Administer Active Directory, Microsoft Entra ID and Microsoft 365.

Support software deployment, patch management and web filtering.

Provide technical support to IT colleagues.

Maintain technical documentation and contribute to service improvements.

What the college offers its staff Health and Wellbeing Benefits

• Occupational Health - £10 per month London Road Sports Centre gym membership
• Cycle to work scheme
• Save money on bikes, stay healthier and cut down CO2
• Counselling services
• Free eye test and discount on glasses (subject to conditions) with Specsavers
• Free yoga and discounted pilates classes are available weekly
• SC Ramblers.

Learning and Development Benefits

• Learning and Development: We offer a programme of Continuing Professional Development for our staff as well as taster courses, such as foreign languages.
• London Road Motor Vehicle Repair Workshop
• Eligibility to purchase a Totum discount card or Blue Light card
• Career averaged pension schemes
• Teachers Pension / Shropshire County Pension Fund - 20% discount at Origins Restaurant - 10% discount at the Hair & Beauty Academy - 20% discount with EE Perks
• Santa event for the children of employees
• Teacher Perks and discounts for teachers (additional savings on services)
• Discounts from multiple local businesses Commitment to safeguarding Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).