IT Infrastructure Support Specialist
Safran Group
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Benefits offered by this job
Job summary
Safran Actuation Systems UK is seeking an IT Infrastructure Support Specialist on a 12-month fixed-term contract. Hybrid pattern across Wolverhampton and Banbury, supporting IT infrastructure, security and reliability across sites.
You will work with the Digital Technology team, provide hands-on 2nd/3rd line support, participate in upgrades and projects, and help implement standards. BPSS checks apply.
Qualifications
- Experience working in an IT infrastructure support or engineering role.
- Good knowledge of Windows Server environments and enterprise infrastructure technologies.
- Understanding of networking concepts including switching, VLANs, DNS, DHCP, and VPN technologies.
- Experience supporting virtualisation platforms such as VMware ESXi, vSphere and/or Hyper-V.
- Experience supporting Microsoft 365 and related technologies.
- Strong troubleshooting and problem-solving skills.
- Experience working within an IT service management environment.
- Ability to prioritise workloads and manage multiple tasks effectively.
- Good communication and customer service skills.
Responsibilities
- Configure, maintain, monitor, and troubleshoot servers, networks, storage systems, and infrastructure components.
- Configure, support, monitor, and troubleshoot infrastructure systems including servers, networks, storage, and virtual environments.
- Provide 2nd/3rd line infrastructure support for escalated technical issues.
- Assist with infrastructure upgrades, deployments, and improvement projects.
- Support server, network, and endpoint maintenance activities.
- Monitor infrastructure performance, availability, and security.
- Assist with patching, system updates, and vulnerability remediation activities.
- Maintain accurate technical documentation and support procedures.
- Support backup, disaster recovery, and business continuity processes.
- Work with third-party vendors and support providers when required.
- Assist with implementing infrastructure standards, security controls, and best practices.
- Support continuous improvement initiatives to improve reliability, performance, and user experience.
- Participate in infrastructure-related project delivery activities.
- Escalate risks, recurring issues, or service concerns appropriately.
Skills
Job description
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking.
Safran Electronics & Defense is an international company with more than 19,000 employees who bring together expertise and team spirit to design high-technology solutions for the aerospace, defense and space sectors. By combining human and technological intelligence, the company develops products and services for both civil and military customers, operating on land, at sea, in the air and in space.
2026-185606
Performance and Support
IT - Operations integrator
IT Infrastructure Support Specialist
Fixed Term contract
12 month FTC
Professional, Engineer & Manager
Full-time
IT Infrastructure Support Specialist
Locations: Wolverhampton or Banbury
Working Pattern Hybrid
Contract Length-: 12 month FTC
Are you passionate about IT infrastructure and enjoy solving technical challenges? We're looking for an IT Infrastructure Support Specialist to join our Digital Technology team on a 12month FTC, playing a key role in maintaining the performance, security and reliability of our IT infrastructure across our Wolverhampton and Banbury sites.
Working alongside the Senior IT Infrastructure Support Specialist and the wider Digital Technology team, you'll provide hands-on technical support across a broad range of infrastructure technologies. From system monitoring and maintenance to infrastructure projects and continuous improvement initiatives, you'll help ensure our IT services remain secure, resilient and aligned with the needs of the business.
This is an excellent opportunity to develop your technical expertise, contribute to exciting infrastructure projects and make a real impact within a collaborative and forward-thinking technology team.
- Configure, maintain, monitor, and troubleshoot servers, networks, storage systems, and infrastructure components
- Configure, support, monitor, and troubleshoot infrastructure systems including servers, networks, storage, and virtual environments
- Provide 2nd/3rd line infrastructure support for escalated technical issues
- Assist with infrastructure upgrades, deployments, and improvement projects
- Support server, network, and endpoint maintenance activities
- Monitor infrastructure performance, availability, and security
- Assist with patching, system updates, and vulnerability remediation activities
- Maintain accurate technical documentation and support procedures
- Support backup, disaster recovery, and business continuity processes
- Work with third-party vendors and support providers when required
- Assist with implementing infrastructure standards, security controls, and best practices
- Support continuous improvement initiatives to improve reliability, performance, and user experience
- Participate in infrastructure-related project delivery activities
- Escalate risks, recurring issues, or service concerns appropriately
- Competitive salary and annual bonusand pay review
- 25 days' holiday + bank holidays
- Private medical insurance
- Comprehensive health cash plan
- Flexible working options
- Pension (10% employer contribution) and life assurance
- Early finish on Fridays
- Professional development, ongoing training, mentoring
- Onsite amenities: parking, restaurant, bicycle storage, showers
- Family-friendly and accessible workplace policies
Safran – Here, we craft excellence together.
At Safran, excellence is a journey – and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision.
Safran Actuation Systems UK is a world class centre for the design, manufacture and support of actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best.
What You'll Bring
- Experience working in an IT infrastructure support or engineering role
- Good knowledge of Windows Server environments and enterprise infrastructure technologies
- Understanding of networking concepts including switching, VLANs, DNS, DHCP, and VPN technologies
- Experience supporting virtualisation platforms such as VMware ESXi, vSphere and/or Hyper-V
- Experience supporting Microsoft 365 and related technologies
- Strong troubleshooting and problem-solving skills
- Experience working within an IT service management environment
- Ability to prioritise workloads and manage multiple tasks effectively
- Good communication and customer service skills
Please note that potential candidates will be subject to Baseline Personnel Security Standard (BPSS) and background checks.
Europe, UK, England, West Midlands
Stafford Road WV10 7EH Wolverhampton
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