IT Infrastructure Project Manager - Prince2

Softcat; Manchester; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Supportive culture

Job summary

Softcat is seeking an experienced Project Manager to lead infrastructure and managed services projects for diverse public and private sector clients. You will manage end-to-end delivery, coordinating teams across the lifecycle and ensuring successful outcomes for our customers.

A background in customer infrastructure projects and PRINCE2 practice is essential, with a strong focus on collaboration, communication, and problem-solving in a dynamic, people-centric culture at Softcat.

Qualifications

• Demonstrable background in managing customer infrastructure or managed service projects.
• Significant experience managing client-facing infrastructure projects.
• Prince2 Practitioner qualified or proven track record against methodologies.
• Excellent project management skills across complex programs.
• Able to work collaboratively in a people-centric environment.

Responsibilities

• Manage a portfolio of infrastructure and managed services projects for public and private sector customers using PRINCE2 across the full lifecycle.
• Deliver solutions that meet business needs within defined cost, timescale, and quality.
• Coordinate multiple internal service teams, remote resources, third-party vendors and distributors, aligning the right skills.
• Maintain stakeholder engagement and update customers on delivery progress on-site and from the Softcat base.
• Lead projects independently while supporting peers on larger or more complex work.

Skills

Project management

Stakeholder management

PRINCE2

Risk management

Communication

Education

Prince2 Practitioner

Job description

Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.

Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.

Join our Project and Programme Management team! The Programme and Project Management team sits within Softcat's Services - Delivery function and engages in customer facing programmes and projects. You will be working closely with all roles within the team, as well as with Professional Services, Solutions Design, Resource Desk and Account Management As a Project Manager, you'll be managing significant infrastructure and services projects for Softcat's customers using the PRINCE2 methodology. This role will involve both public and private sector customers and may require travel between your Softcat base location and client sites. You will be responsible for managing multiple projects and keeping all project stakeholders updated throughout the project lifecycle. The ability to work under pressure and solve problems in a pragmatic manner is essential. You'll manage the development and delivery of the solution to meet the customer's business needs, working with multiple services teams, aligning the necessary resources and skills, within agreed parameters of cost, timescales, and quality. You'll work both individually as well as alongside project managers and project coordinators to lead and support projects of varying size and complexity.

As Project Manager, you'll be responsible for:

• Managing a portfolio of infrastructure and managed services projects for public and private sector customers, applying PRINCE2 methodology across the full project lifecycle
• Delivering solutions that meet the customer's business needs within agreed parameters of cost, timescale and quality
• Coordinating multiple internal services teams, remote technical resources and third-party vendors and distributors, aligning the right skills to each project
• Keeping all project stakeholders informed and engaged throughout delivery, working directly with customers on site and from your Softcat base
• Leading projects independently while supporting fellow project managers and coordinators on work of varying size and complexity, solving problems pragmatically under pressure

We'd love you to have

• You'll have a demonstrable background in managing customer infrastructure or managed service-based projects, ideally within a comparable organisation, ranging in size and complexity
• Significant experience managing client facing infrastructure projects
• Prince2 Practitioner qualified or proven track record of delivering projects to equivalent methodologies
• Excellent project management skills
• You'll enjoy working collaboratively, have an open-minded approach, a focus on excellence and thrive in a genuinely people centric company
• A strong understanding of the IT industry is essential

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so

Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.