IT Infrastructure Manager

FirstBank UK Limited; Greater London; Hybride; GBP 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Up to 10% employer pension

Life Assurance

Income protection

Private Medical Insurance

Glasses/eye testing allowance

Gym subsidy

Cycle to work

EV salary sacrifice

Employee Assistance Program

Season ticket loan

Birthday Leave

25 days annual leave

Résumé du poste

FirstBank UK is seeking an experienced IT Infrastructure Manager/Engineer to ensure high availability across systems and networks. The role reports to the CTO and includes advising on technology and cybersecurity, as well as hands-on support for core infrastructures and banking applications.

The position is hybrid with 3 days in the office and 2 days working from home, offering an opportunity to lead IT initiatives while maintaining operational resilience and regulatory compliance.

Qualifications

• Several years’ experience supporting IT systems and network infrastructure in Financial Services.
• Experience designing, building, deploying and maintaining secure IT environments.
• Broad technical exposure across Infrastructure, Networking, Security, Databases, Applications and Azure.

Responsabilités

• Ensure 99.9% high availability of all FirstBank systems and networks.
• Advise CTO on technology, security implementations and cyber security best practices.
• Provide technical support to core infrastructures and users across systems and applications.
• Support and manage banking apps, servers, networks, voice systems and security devices.
• Lead infrastructure initiatives and perform capacity planning.
• Oversight of IT infrastructure and cyber security controls.
• Collaborate with CTO to align tech with business strategy.

Connaissances

Azure & OCI

Windows Server

MS 365 & Exchange

Oracle DB 19c+

SQL Server (MS SQL)

Linux / RedHat

Networking (TCP/IP)

Cisco/Fortigate/VPN

DLP & Intune

Datacore SAN

Trellix Anti-Virus

Zscaler

Arcserve Backup

SharePoint Admin

Security & Backups

Outils

Datacore SAN

Trellix Anti-Virus

Zscaler

Arcserve Backup

SharePoint

Description du poste

IT Infrastructure Manager

FirstBank UK is a globally recognised, top-tier bank who provide world‑class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced IT Infrastructure Manager/Engineer. Please note that this is a hybrid role with 3 days in the office and 2 days working from home.

Key Responsibilities

• The role of the IT infrastructure Manager is to ensure 99.9% high availability of all FirstBank Systems and networks, as businesses are increasingly reliant on technology. The role is crucial to FirstBank’s business continuity and operational resilience plan.
• The role will advise the CTO on technology and security implementations, process reengineering and cybersecurity best practices and solutioning that will enhance current practices and assist the organisation to perform efficiently and remain secure.
• As IT infrastructure Manager you would be expected to perform full technical support to all FirstBank core infrastructures and provide technical assistance to users on a range of systems and business applications.
• Support and manage banking applications, servers, networks, voice systems, and security devices.
• Ensure operational integrity and uptime across all IT services.
• Monitor and analyse system performance, proactively resolving issues.
• Maintain and enhance IT infrastructure to support new business initiatives.
• Lead infrastructure and operational IT initiatives while balancing resource constraints.
• Conduct capacity planning to ensure short and long-term system availability.
• Provide oversight of IT infrastructure and cyber security controls.
• Manage internal and external network security systems to defend against intrusion and misuse.
• Analyse and mitigate security vulnerabilities (firewalls, AV, DLP, patching, encryption, intrusion detection).
• Contribute to Disaster Recovery and Business Continuity planning, testing and implementation.
• Assist with IT audits and document information security risks.
• Review infrastructure designs for IT projects.
• Provide leadership and day-to-day supervision of IT Technical Support Analysts.
• Collaborate with the CTO to align technology capability with business strategy.

Key Skills / Experience

Essential Experience

• Several years’ experience supporting IT systems and network infrastructure in Financial Services (preferably banking).
• Experience designing, building, deploying and maintaining secure IT environments.
• Broad technical exposure across Infrastructure, Networking, Security, Databases, Applications and Azure.
• Experience ensuring compliance with regulatory and industry standards.

Technical Skills – Essential

• Azure & Oracle Cloud Infrastructure (OCI)
• Microsoft Windows (10, 2012, 2016, 2019)
• Microsoft 365 & Exchange (On-Prem & Online)
• Oracle Database 19c+
• MS SQL Server Administration | SQL & PL/SQL
• Linux / RedHat Administration
• TCP/IP, DNS, DHCP
• Cisco Switches | Fortigate Firewall | VPN Solutions
• Patch Management
• DLP & Intune MDM
• Network Backup Systems
• Datacore Configuration (SAN)
• VOIP Telephony
• Trellix Anti-Virus
• NAC (Network Access Control)
• Email & Information Security Filtering (Egress)
• Windows SUS Server
• SharePoint Admin & Support

Preferred / Advantageous

• Azure Fundamentals (AZ-900)
• Citrix & VMware Administration
• Oracle ODA Appliances
• Swift Alliance Platform
• Flexcube
• Zscaler (ZIA)
• Arcserve Backup
• Websense
• Oracle Apache & WebLogic
• API Manager / ESB Configuration
• Java / JavaScript

Benefits Package

• Up to 10% employer pension contribution
• Life Assurance Cover
• Income protection
• Private Medical Insurance plan (upon successful completion of probation period)
• Contribution to glasses/contacts and eye testing
• Gym subsidy (up to £50 per month)
• Cycle to work scheme
• Electric Vehicles (EVs) salary sacrifice
• Employee Assistance Program
• Interest Free season ticket loan for travel
• Birthday Leave
• 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service
• Holiday Trading scheme
• Give As You Earn (GAYE)

The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: https://www.thecurvegroup.co.uk/privacy-policy/

First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.