IT Manager

Free-Work UK; Greater London; Hybrid; GBP 59,000 - 72,000; Full time

Job summary

Free-Work UK, recruiting for a London-based Bank IT Manager, seeks a candidate with 7–10 years in IT and 2+ years in leadership within financial services. The role focuses on cybersecurity strategy, incident response, and regulatory compliance, working with Group Technology in a hybrid Central London setting.

You will manage day-to-day infrastructure, supervise staff, and ensure adherence to FCA/PRA conduct rules while coordinating with stakeholders for deliverables.

Qualifications

• Minimum of 6 years IT experience in financial/banking sector.
• At least 2 years in managing staff or teams in a cross-functional setup.
• Hybrid work arrangement with Central London office (3 days/wk).

Responsibilities

• Strategize and prioritize cybersecurity initiatives for the London branch in collaboration with Group IT Security.
• Stay updated on threats and escalate risks promptly.
• Ensure compliance with GDPR and FCA/PRA related requirements.
• Develop and test incident response plans and coordinate security incidents.
• Raise cybersecurity awareness and conduct annual training/workshops.
• Maintain and enforce IT policies, standards, and guidelines.
• Provide secondary/tertiary support with Group Technology.
• Coordinate installations, upgrades, and maintenance.

Skills

Team leadership

Stakeholder management

Cybersecurity

IT policies

Incident response

Vendor management

Education

Bachelor's degree in IT or related field

PMP/PRINCE2

CISSP/CISM/CISA

Tools

VMware v6.7+

Redhat Linux

Veeam

Symantec Endpoint Protection

Murex

SAA (SWIFT)

Cisco Routers/Switches

Fortigate Firewalls

Dell Servers

SAN Storage

Office 365

Job description

Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT.

You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.

Cybersecurity Strategy and Planning

Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security.

Stay up-to-date with the latest cybersecurity threats and trends and escalates risks promptly.

Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT).

Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained.

In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software.

In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches.

Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT.

Other Duties

Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant.

Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables.

Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters.

Ensure work deliverables are in compliance with policies and regulatory requirements.

Maintains quality service by establishing and enforcing organization standards.

To act as second/third level support with GT for support related issues.

To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group.

Technical/Functional skills

• Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System
• Software proficiency o VMWare v6.7 and above
• Veeam Backup and Replication
• Symantec Endpoint Protection o Symantec Endpoint Encryption
• ManageEngine Patch Manager Plus
• Microsoft Office 365
• Bloomberg FXT/eikons
• Murex Treasury System
• SWIFT Alliance Access (SAA) - Networking (IT)
• Cisco Switches and Routers
• Fortigate Firewalls
• LAN/WAN Routing - Hardware
• Dell PowerEdge Servers
• Dell PowerVault SAN Storage
• Data analysis - Basic PC/Laptop support (formatting, imaging, etc)
• Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership])
• Committed and dedicated to team deliverables.
• Ownership of the business
• Strong interpersonal stakeholders management skills
• Strong written and verbal communication skills
• Ability to train IT staff, supervise and motivate team members for high performance
• Experience in coordinating installations, upgrades, and maintenance
• Knowledge of architecture processes and performance reports of operating systems
• Strong analytical/critical thinking skills
• Ability to understand and oversee code development

Qualifications

• Bachelors degree qualification in relevant discipline
• Professional Qualification and/or Regulatory, Licensing requirements
• Project management certification (e.g., PMP, PRINCE2) is highly desirable.
• Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable.
• Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable.
• Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up.
• The position is based in Central London and is hybrid 3 days w eek in the office.
• The salary for this position will be up to £65K.