IT & Infrastructure Lead – Education & Growth

School of Coding & AI; Birmingham; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Pension scheme

Employee Assistant Programme

CPD and development opportunities

Company and social events

Bright Exchange retail discounts

Job summary

School of Coding & AI is seeking an experienced IT Manager to lead our IT function as we expand provision for higher education. You’ll build infrastructure, launch new sites, and create a structured helpdesk supporting over 4,000 students and staff.

You’ll manage systems, devices and security while growing the IT team and aligning projects with organisational growth. A strong background in network, cloud services and cybersecurity is essential.

Qualifications

• Experience leading IT services in a fast-paced organisation with a large user base.
• Experience building or upgrading IT infrastructure and setting up new sites.
• Practical experience configuring routers, switches, firewalls and Wi‑Fi networks.
• Strong knowledge of Microsoft 365, Azure and security practices.
• Experience establishing or improving an IT helpdesk with ticket workflows.

Responsibilities

• Build infrastructure and launch new sites for campuses and classrooms.
• Create a responsive IT helpdesk supporting staff and students at multiple sites.
• Manage systems, devices and security across the organisation.
• Lead the IT team, manage budgets, procurements and growth initiatives.

Skills

IT leadership

Team management

Vendor & budget management

Project management

Cyber security awareness

Network & infrastructure planning

Education

ITIL / cybersecurity credentials

Microsoft/Azure/Cisco certifications

Tools

Microsoft 365

Azure

Active Directory

Windows device management

BitLocker management

Job description

School of Coding & AI is seeking an experienced IT Manager to lead our IT function as we expand provision for higher education. You’ll build infrastructure, launch new sites, and create a structured helpdesk supporting over 4,000 students and staff.

You’ll manage systems, devices and security while growing the IT team and aligning projects with organisational growth. A strong background in network, cloud services and cybersecurity is essential.