IT Infrastructure Engineer

SeeMe Hired Ltd; Omagh; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Competitive rate of pay

30 days annual leave + additional days

Christmas Shutdown

Job summary

Euro Auctions in Dromore, Tyrone, seeks an IT Infrastructure Engineer to provide day-to-day support and drive infrastructure projects across global operations.

You will manage Windows Server, AD, Microsoft 365, VMware, and networking, ensuring security and disaster recovery readiness.

The role requires 3+ years’ experience, strong problem-solving, and willingness to work additional hours during auctions.

Qualifications

• 3+ years’ experience in an IT Infrastructure, Systems Administration, or similar role.
• Experience supporting Windows Server environments, including Active Directory.
• Good working knowledge of Microsoft 365 and Microsoft technologies.
• Experience with LAN/WAN networks, TCP/IP, DNS and DHCP.
• Understanding of firewalls, VPNs and network security/SOC.
• Experience supporting hardware, software and end-user devices.
• Experience with backup, disaster recovery and system recovery processes.
• Strong troubleshooting and communication skills.

Responsibilities

• Provide day-to-day technical support to the Group IT Manager and IT team across global operations.
• Assist with implementation and support of infrastructure projects, including on-premises virtual servers and cloud solutions such as Azure.
• Support the VMware hosting platform across global sites.
• Maintain Windows Server environments, including AD, M365, SQL, CRM, SharePoint, IIS.
• Assist with firewall, VPN, and network configuration.
• Support LAN/WAN infrastructure and security controls.
• Assist with network monitoring, troubleshooting, and upgrades.
• Provide operational support for disaster recovery, backup and replication.
• Provide technical support for Windows 11, Linux and end-user devices.
• Support company hardware and VoIP systems.
• Provide IT service desk support and incident management.
• Assist with IT asset management and documentation.
• Collaborate with the IT team to ensure reliable and secure services.

Skills

IT infrastructure

Windows Server

Active Directory

Networking

Security

Tools

VMware

Microsoft 365

SQL

SharePoint

CRM

IIS

Datto Backups

Ericom

DNS

VPN

Firewall

Job description

IT Infrastructure Engineer

Job Title: IT Infrastructure Engineer

Reporting To: Group IT Manager

Location: Dromore, Co. Tyrone

Hours: Monday-Thursday 8.30am-5.30pm and Fridays 8am-4:15pm

Euro Auctions conducts unreserved auctions of industrial plant, construction equipment and agricultural machinery on a global basis with sites in the UK, Europe, UAE, Australia, US and Canada. We are the market leader in Europe, holding more sales and selling more lots per sale than any other auction house.

The ideal candidate will have experience in IT infrastructure support, with a good understanding of servers, networks, Microsoft technologies and security systems. They will be a practical problem solver with strong analytical and troubleshooting skills, strong project management skills, a willingness to learn and the ability to work effectively as part of a global IT team.

Key Activities:

• Provide day-to-day technical support to the Group IT Manager and wider IT team across global operations.

• Assist with the implementation and support of technical infrastructure projects, including on premise virtual servers and cloud solutions including Azure.

• Provide technical and operational support for the VMware hosting platform across global sites.

• Support and maintain Windows Server environments, including Domain Controllers, Microsoft 365, SQL, CRM, SharePoint, Ericom, Datto Backups and IIS.

• Assist with Firewall, site-to-site VPN, internet and wireless network configuration and troubleshooting.

• Support the maintenance and development of LAN/WAN infrastructure and security controls, including antivirus & SOC solutions.

• Assist with network monitoring, troubleshooting and the implementation of improvements and upgrades.

• Provide operational support for disaster recovery, backup, replication and recovery systems.

• Provide technical support for Windows 11, Linux and end-user devices.

• Support company hardware including PCs, laptops, printers, scanners, projectors, mobile devices, audio/visual equipment and Wi-Fi.

• Provide support for non-Microsoft and web-based applications.

• Assist with the management and maintenance of the company's VoIP telecommunications systems.

• Provide technical support during auctions and assist with the IT requirements of auction operations.

• Provide day-to-day support through the IT service desk, ensuring issues are logged, investigated and resolved or escalated as appropriate.

• Assist with IT asset management, system maintenance, documentation and general infrastructure administration.

• Work closely with the wider IT team to maintain reliable, secure and efficient IT services across the Group.

About the role

The Person:

The ideal candidate will have experience in IT infrastructure support, with a good understanding of servers, networks, Microsoft technologies and security systems. They will be a practical problem solver with strong analytical and troubleshooting skills, a willingness to learn and the ability to work effectively as part of a global IT team.

Perks & Pay:

• Competitive rate of pay.

• 30 days annual leave + additional days for long service.

• Christmas Shutdown.

The Requirements

Essential Criteria:

• 3+ years’ experience in an IT Infrastructure, Systems Administration, Infrastructure Engineer or similar technical role.

• Practical experience supporting Windows Server environments, including Active Directory and Domain Controllers.

• Good working knowledge of Microsoft 365 and Microsoft technologies.

• Experience supporting and troubleshooting LAN/WAN networks, TCP/IP, DNS and DHCP.

• Understanding of Firewalls, VPNs and network security/SOC.

• Experience providing technical support across hardware, software and end-user devices.

• Experience with backup, disaster recovery and system recovery processes.

• Good troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues.

• Ability to manage and prioritise multiple support requests and elevate complex issues appropriately.

• Strong communication skills and the ability to work effectively with both technical and non-technical users.

• Full UK driving licence, or equivalent, if travel between sites is required.

• Willingness to work occasional additional hours to support auction operations and critical IT requirements, where required.

Euro Auctions are an Equal Opportunities Employer.

Euro Auctions thank all applicants in advance, however, only those shortlisted will be contacted.

About the company

Euro Auctions conducts unreserved auctions of industrial plant, construction equipment and agricultural machinery on a global basis with sites in the UK, Europe, UAE, Australia, US and Canada. We are the market leader in Europe, holding more sales and selling more lots per sale than any other auction house.

The Euro Auctions culture is founded on family values. Still very much a family run business, Euro Auctions Group employs over 500 staff worldwide, in 14 countries, from over 20 nationalities speaking over 30 languages.