IT Infrastructure Analyst

South Thames Colleges Group; City of Westminster; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A major educational organization in the UK is seeking an IT Infrastructure Analyst to manage on-site networks and cloud infrastructures. The role involves leading IT projects and ensuring robust operational performance. Candidates should have strong skills in Azure and Microsoft Active Directory. Generous benefits include 27 days of annual leave, excellent pension, and subsidised sports facilities.

Benefits

Generous annual leave

Excellent pension scheme

Subsidised sports facilities

Professional development and training

Qualifications

• Proactive, detail-oriented professional with a deep technical skill set.
• Ability to work collaboratively with cross-functional teams.
• Strong communication skills for interaction with technical and non-technical stakeholders.

Responsibilities

• Manage and enhance IT systems for uninterrupted operations.
• Lead IT infrastructure projects and optimise IT systems.
• Provide advanced technical expertise within 3rd line support.

Skills

Cloud and on-premises backend services

Microsoft Active Directory

Network Technology and Network Topologies

Job description

Overview

Here at South Thames Colleges Group, we are seeking an IT Infrastructure Analyst to oversee both on-site networks and cloud-based infrastructures, with a primary focus on hosted active directory services as well as Azure technologies, while remaining versatile enough to incorporate other platforms as necessary.

As a pivotal member of the organisation's IT infrastructure team, you'll be responsible for the comprehensive management, maintenance, and enhancement of IT systems to ensure uninterrupted operations, robust security, and continuous improvement. Central to this role is the responsibility for managing IT infrastructure projects under the guidance of the Deputy IT Director. This includes the design, implementation, and optimisation of IT systems to support organisational objectives.

Responsibilities

• Manage, maintain and enhance IT systems to ensure uninterrupted operations, robust security, and continuous improvement.
• Lead IT infrastructure projects under the guidance of the Deputy IT Director, including design, implementation and optimisation of IT systems to support organisational objectives.
• Act as a key escalation point for on-site support teams after they have exhausted internal resources, providing advanced technical expertise within the 3rd line support framework.
• Monitor performance, identify areas for improvement, and optimise efficiency and reliability of IT systems.

Qualifications

• Strong expertise in cloud and on-premises backend services, including Azure, Exchange, Intune, SharePoint, and other cloud services.
• Detailed understanding of Microsoft Active Directory, desktop and server operating systems, and Microsoft System Management Tools.
• Knowledge of Network Technology and Network Topologies and services.

Requirements

• Proactive, detail-oriented professional with a deep technical skill set and the ability to anticipate challenges.
• Ability to work as part of a strong team that manages the Group's IT infrastructure, collaborating with cross-functional teams and stakeholders.
• Willingness to travel/work from any of STCG Campuses as required (predominantly based at Merton College).
• Strong communication skills to facilitate interaction with both technical and non-technical stakeholders.
• As part of due diligence, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.

Travel & Location

Predominantly based at Merton College; this is a Group Wide Post and you will need to travel/work from any of STCG Campuses as required.

About South Thames Colleges Group

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. STCG is one of London9;s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students' success at the heart of everything we do.

Benefits

• Generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year, and an additional 5 days Wellbeing leave.
• Excellent pension scheme with substantial employer contributions (Teachers Pensions or Local Government Pension Scheme).
• Subsidised sports facilities and professional development and training, plus a salary sacrifice cycle-to-work scheme.