IT Field Operations Engineer

TLScontact; Greater London; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Opportunities for travel

Professional growth exposure

Job summary

TLScontact is seeking a Field Operations Engineer in Greater London to deliver reliable technical infrastructure across visa application centres. Responsibilities include technical deployments, maintenance of IT systems, and providing on-site support. The ideal candidate must have a Bachelor’s degree in Computer Science, 2+ years of IT engineering experience, and proficiency in English. Join a collaborative team, work on impactful projects, and get opportunities for travel and professional growth.

Qualifications

• 2+ years’ experience in IT systems engineering.
• Hands-on experience with deployments, cabling, and hardware setup.
• English proficiency (B2 level or above).

Responsibilities

• Deliver on-site IT setups and support activities.
• Maintain OS installations, applications, and security updates.
• Manage surveillance systems and oversee user accounts.

Skills

Technical deployments

Cabling

Microsoft Active Directory

Problem-solving

Communication

Education

Bachelor’s degree in Computer Science or equivalent

Tools

Microsoft Windows Servers

Linux (RHEL/Debian)

PowerShell

Bash

MacOS

Job description

Are you a hands-on IT professional who thrives in dynamic, fast-paced environments? We’re looking for a Field Operations Engineer to join our team and play a key role in delivering reliable, high-quality technical infrastructure across our sites.

About the Role

As a Field Operations Engineer, you’ll be responsible for executing technical deployments, maintaining IT infrastructure, and providing on-site support for end-user systems. You’ll collaborate with cross-functional teams to ensure seamless operations across visa application centres and other locations.

This role involves both technical expertise and field-based work, including travel where required.

What You’ll Be Doing

Technical Deployment

• Deliver on-site IT setups and support activities
• Perform racking, cabling, and installation of servers, switches, and equipment
• Work closely with network engineers on configuration and deployment
• Supervise contractors and ensure quality delivery
• Travel locally and internationally as needed

Maintenance & Support

• Maintain OS installations, applications, and security updates
• Monitor infrastructure (cooling systems, UPS, PDUs) to prevent downtime
• Troubleshoot and optimise IT systems and equipment
• Support printers, scanners, biometric devices, and kiosks

Surveillance & Endpoint Management

• Manage surveillance systems (e.g., QVR Pro, access control)
• Oversee user accounts, devices, and compliance
• Ensure endpoints are secure and regularly updated

Procurement & Asset Management

• Coordinate procurement of IT equipment
• Maintain accurate asset inventory and records
• Collaborate with procurement teams for cost-effective sourcing

Additional Responsibilities

• Work with vendors for maintenance and service contracts
• Support audits and resolve findings
• Escalate incidents and ensure timely resolution

What We’re Looking For

• Bachelor’s degree in Computer Science or equivalent
• 2+ years’ experience in IT systems engineering
• Hands-on experience with deployments, cabling, and hardware setup
• Strong knowledge of:
• Routers & switches
• Microsoft Active Directory
• Familiarity with: Linux (RHEL/Debian), Windows Servers, PowerShell, Bash, MacOS
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities
• Comfortable working in international, multicultural environments
• English proficiency (B2 level or above)

Why Join Us?

• Work on impactful international projects
• Be part of a collaborative and multicultural team
• Gain exposure to diverse technologies and environments
• Opportunities for travel and professional growth

Interested?

Apply now or reach out directly to learn more about this opportunity!

At TLScontact, we are proud to foster an inclusive work environment where diversity is celebrated and valued. We are committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability.

Please note that all successful applicants will be required to undergo an enhanced level

Criminal Record disclosure.

Please note TLScontact is unable to sponsor those without permission to work in the UK, therefore any applicant must already have permission to work in the UK.

Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role.