IT Field Engineer Technician

Stoneacre Motor Group; Thorne; On-site; GBP 25,000 - 35,000; Full time

Job summary

Stoneacre Motor Group is seeking an IT Field Engineer Technician to join their expanding team. This role involves supporting IT infrastructure across 60+ locations in the UK. Candidates should have at least 3 years of experience and a strong knowledge of IT systems. Benefits include a competitive salary, company vehicle, and opportunities for career progression.

Benefits

Company vehicle with fuel expenses

22 days annual leave plus Bank Holidays

Access to certified training

Employee discount scheme

Company Pension

Competitive salary

Uniform provided

Long service rewards

Wellness programme

Qualifications

• Minimum 3 years of IT Field Engineering support experience.
• Knowledge of fault finding on PCs, laptops, tablets.
• Willingness to attend training for technology updates.

Responsibilities

• Deploying, upgrading, and maintaining core IT systems.
• Supporting the IT Service Desk with infrastructure issues.
• Identifying strategic solutions with a focus on security.

Skills

Knowledge in IT systems

Understanding of security principles

Ability to manage technical documentation

Focus on quick solutions

Ability to work independently

Tools

Microsoft Office 365

Cloud services

Job description

About The Role…

We are excited to be recruiting for an IT Field Engineer Technician. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups.

Stoneacre continues to expand rapidly due to continued success, creating new recruitment opportunities. We are seeking a highly motivated individual with proven experience in IT infrastructure support to work as an IT Infrastructure Technician. The ideal candidate will have at least 3 years of IT Field Engineering 1st/2nd Line Support experience. Regular visits to all 60+ locations across the UK will be required.

As an IT Field Engineer, reporting to the IT Field Engineering Team Manager, you will join a team responsible for deploying, upgrading, and maintaining the company's core IT systems. You will help identify strategic solutions while ensuring security is always considered. You will also support the IT Service Desk as an escalation point for infrastructure issues.

This role offers a valuable opportunity to gain skills and experience to further your IT career. You will be instrumental in improving IT systems and practices across the business.

Do we have your interest…?

At Stoneacre, we are committed to creating a diverse and inclusive workplace. We aim to make Stoneacre the best place to work because our people drive our success. Here's what we offer:

• Company vehicle with fuel expenses
• Hours: Monday to Friday, 8.30 to 5.30, with flexibility for additional hours
• 22 days annual leave plus Bank Holidays
• Access to certified training and dedicated time for self-development
• Employee discount scheme
• Company Pension
• Career progression and 'Careers for Life' through internal promotion
• Competitive salary
• Training and development programmes
• Career progression opportunities
• Workplace pension scheme
• Uniform provided
• Long service rewards
• Customer referral rewards
• Employee discounts on various retailers and services
• Wellness programme

About You…

• Knowledge and experience in IT systems
• Understanding of security principles and best practices
• Ability to manage and contribute to technical documentation
• Focus on quick solutions and workload prioritization
• Willingness to attend training to stay updated with technology and processes
• Ability to work independently and as part of a team

You will also demonstrate the following technical skills…

Essential Knowledge Of

• Microsoft Office 365
• Hardware fault finding on PCs, laptops, and tablets

Preferred Knowledge Of

• Cloud services and applications, including Office 365 and Azure
• ITIL Service Operations processes and best practices

Stoneacre Motor Group is an Equal Opportunity employer committed to diversity. We create an inclusive environment where employees can thrive by being themselves.