IT Field Engineer

JR United Kingdom; Watford; On-site; GBP 25,000 - 40,000; Full time

Job summary

A national trade retail group is looking for an IT Field Service Engineer based in Watford. This role involves ensuring the seamless operation of IT equipment through installation and maintenance at various locations. The ideal candidate will have strong technical skills, particularly in networking and Microsoft applications, to support internal teams effectively.

Qualifications

• Experience working in a similar role is essential.
• Excellent knowledge of Microsoft Operating Systems & Applications.
• Fundamental networking and printing knowledge required.

Responsibilities

• Installation, maintenance, and troubleshooting of core IT equipment.
• Support internal customers and complete service desk tickets.
• Field-based visits to Profit Centres based on a defined schedule.

Skills

Microsoft Operating Systems

Networking

Print Management

Technical Skills

Job description

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Client:

Coburg Banks

Location:

Watford, Hertfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Location: Bishops Stortford Office – Areas: Southeast, London, Anglia

We are looking for an IT Field Service Engineer for a national trade retail group. Your primary responsibility is installation, maintenance, and troubleshooting of all core IT equipment (including networking) based at Profit Centres, Service Centres, and Credit Offices to ensure they can trade without concern. This role is field-based and requires you to provide appropriate assistance, advice, and support to internal customers. You will visit remote Profit Centres based on a defined schedule and provide reports from each. The field service engineer will participate in completing service desk tickets as assigned by the Service Desk manager.

What are we looking for:

• Experience working in a similar role.
• Excellent knowledge of Microsoft Operating Systems and Applications.
• Fundamental networking knowledge.
• Printers and Print Management.
• Payment service and PDQ installation.
• Mobile Phone setup and management.
• High level of technical skills around printing, terminals, laptops.
• Basic knowledge of all key infrastructure elements.