IT Field Engineer

ZipRecruiter; Bishop's Stortford; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading company is seeking an IT Field Engineer for their office in Bishop's Stortford. The role involves installing, maintaining, and troubleshooting IT equipment while providing support to internal customers across various locations. Candidates should have a strong technical background, particularly in Microsoft systems and networking, along with a valid driving license.

Qualifications

• Experience working in a similar role.
• Full Driving License and car.

Responsibilities

• Install, maintain, and troubleshoot core IT equipment in field.
• Provide support to internal customers at remote Profit Centres.
• Complete service desk tickets assigned by the Service Desk manager.

Skills

Excellent knowledge of Microsoft Operating Systems and Applications

Fundamental networking knowledge

Printers and Print Management

Payment service and PDQ installation

Mobile Phone setup and management

High level of technical skills around printing, terminals, laptops

Basic knowledge of all key infrastructure elements

Job description

Job Description

Role: IT Field Engineer

Location: Bishops Stortford Office – Areas: Southeast, London, Anglia

Salary: £30,000 - £35,000, Car Allowance £5,000, Profit Share

We are looking for an IT Field Service Engineer for a trade retail group. Your primary responsibility is installation, maintenance and troubleshooting of all core IT equipment (including networking) based at Profit Centres, Service Centres and Credit Offices to ensure they can trade without concern. This role is field based, and requires you to provide appropriate assistance, advice, and support to internal customers. You will visit remote Profit Centres based on a defined schedule and provide reports from each. The field service engineer will participate in completing service desk tickets as assigned by the Service Desk manager.

What are we looking for:

• Experience working in a similar role.
• Excellent knowledge of Microsoft Operating Systems and Applications.
• Fundamental networking knowledge.
• Printers and Print Management.
• Payment service and PDQ installation.
• Mobile Phone setup and management.
• High level of technical skills around printing, terminals, laptops.
• Basic knowledge of all key infrastructure elements.
• Full Driving License and car