IT Field Engineer

Coburg Banks; Swindon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking an IT Field Service Engineer. This field-based role involves installation, maintenance, and troubleshooting of core IT equipment, providing support to internal customers across various locations. Ideal candidates will have strong knowledge of Microsoft systems and fundamental networking skills.

Qualifications

• Experience in a similar role.
• Fundamental networking skills.
• Full driving license and access to a vehicle.

Responsibilities

• Installation, maintenance, and troubleshooting of IT equipment.
• Provide support, advice, and assistance to internal customers.
• Visit remote locations and complete reports for each visit.

Skills

Microsoft Operating Systems

Networking

Print Management

Payment Service Installation

Mobile Phone Setup

Technical Skills

Job description

We are seeking an IT Field Service Engineer for a national retail trade group. Your main duties will include installation, maintenance, and troubleshooting of core IT equipment, including networking, at various Profit Centres, Service Centres, and Credit Offices to ensure seamless trading operations.

This role is field-based and involves providing support, advice, and assistance to internal customers. You will visit remote locations according to a schedule and complete reports for each visit. Additionally, you will participate in resolving service desk tickets as assigned by the Service Desk manager.

Key qualifications include:

• Experience in a similar role
• Strong knowledge of Microsoft Operating Systems and Applications
• Fundamental networking skills
• Experience with printers and print management
• Knowledge of payment service and PDQ installation
• Mobile phone setup and management skills
• High-level technical skills related to printing, terminals, and laptops
• Basic understanding of all key infrastructure components
• Full driving license and access to a vehicle

Additional details:

• Employment type: Full-time
• Job function: Information Technology
• Industry: Retail

Note: The provided pay range is from Coburg Banks; actual pay will depend on skills and experience. Please contact your recruiter for more details.