IT Field Engineer

Balfour Beatty plc; Redcar; Hybrid; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Smart working

Remote up to 40%

25 days annual leave

Pension

Share incentive plan

Volunteering leave

Recognition schemes

Job summary

Balfour Beatty plc is seeking an IT Field Engineer to support site IT operations across multiple project sites in the UK. You will set up network configurations, provide on-site technical support and ensure IT services meet compliance standards.

Based at project locations, you will manage device deployments, troubleshoot hardware and enable reliable communications, including video conferencing, while coordinating with stakeholders to keep projects on track and protected from downtime.

Qualifications

• Must have hands-on experience with Meraki network configurations.
• Proficiency in M365 and cloud services.
• Experience installing hardware and troubleshooting IT equipment.
• Familiarity with IT operations compliance testing and standards.

Responsibilities

• Ensure robust network configurations and connectivity across project sites.
• Provide on-site technical support and troubleshooting to minimise downtime.
• Facilitate video conferencing setups and other communication platforms for project teams.
• Manage site mobilisations and decommissions for IT infrastructure.
• Oversee compliance testing of IT systems to adhere to standards.
• Engage stakeholders to align IT services with project requirements.
• Influence IT service operations improvements and innovations.
• Implement and manage cloud services, including M365.
• Maintain and update IT hardware installations.
• Address complex IT challenges to ensure project continuity.

Skills

Meraki networking

M365 / Cloud services

Hardware installation & Troubleshoot

Compliance testing & standards

Stakeholder engagement & scheduling

Full driving license

Job description

About The Role

As IT Field Engineer, you role is essential for ensuring efficient IT operations across various project sites. You will be responsible for setting up and maintaining network configurations, providing technical support, and ensuring all IT service operations meet compliance standards. As IT Field Engineer, you will contribute to the seamless execution of site operations and stakeholder satisfaction.

About The Role

As IT Field Engineer, you role is essential for ensuring efficient IT operations across various project sites. You will be responsible for setting up and maintaining network configurations, providing technical support, and ensuring all IT service operations meet compliance standards. As IT Field Engineer, you will contribute to the seamless execution of site operations and stakeholder satisfaction.

What you'll be doing

• Ensure robust network configurations and reliable connectivity across project sites.
• Provide prompt technical support and troubleshooting to minimise downtime.
• Facilitate effective video conferencing setups and other communication platforms for project teams.
• Manage site mobilisations and decommissions with attention to IT infrastructure needs.
• Oversee compliance testing of IT systems to adhere to industry and company standards.
• Engage stakeholders to align IT services with project requirements and timelines.
• Influence decision-making regarding IT service operations enhancements and innovations.
• Implement and manage cloud services, including M365, ensuring efficient workflow and data security.
• Maintain and update IT hardware installations, ensuring they meet project and operational needs.
• Address complex IT challenges and provide solutions that ensure project continuity and efficiency.

Who we're looking for

The Following Skills Are Essential For The Role -

• Knowledge of network configuration, specifically with Meraki technologies.
• Proficiency in M365 and cloud services.
• Experience with hardware installation and technical troubleshooting.
• Familiarity with compliance standards and testing procedures in IT operations.
• Skills in stakeholder engagement and schedule coordination
• Full driving license

Why work for us

Why join us?

Benefits

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About Us

Balfour Beatty’s Major Projects business is delivering some of the UK’s most complex and iconic infrastructure projects including HS2, the new high-speed railway and the first nuclear power station in a generation, Hinkley Point C. Using the latest technology, we’re driving productivity and creating a lasting legacy by delivering sustainable solutions that strengthen communities. From consultancy and design, to all aspects of construction and maintenance. We have the proven expertise to deliver large-scale projects safely and successfully.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: [e-mail]