IT Director

Flat Iron - Beef HQ; Greater London; On-site; GBP 80,000 - 120,000; Part time

Benefits offered by this job

Flat Iron Discount Card

Beef Bank – a digital reward card

Cycle to Work scheme

Medicash – health expenses

30 days holiday (pro rata)

Enhanced parental leave

Job summary

Flat Iron is seeking a Fractional IT Director – Technology & AI to own our IT infrastructure, systems and partners. The role is a 18-month fixed-term contract, 2 days per week, with flexible working across Beef HQ and restaurants.

You will lead a joined-up technology roadmap, manage outsourced IT partners, and explore AI opportunities to streamline operations while maintaining strong cybersecurity and governance.

Qualifications

• Significant experience in an IT Director or senior technology leadership role within a multi-site or complex business.
• Experience delivering technology projects, migrations and improvements and embedding them across the business.
• Practical experience with AI and automation, identifying where it adds value rather than for technology sake.

Responsibilities

• Take ownership of IT infrastructure to ensure security, reliability and scalability for growth.
• Develop and deliver a joined-up technology roadmap over 18 months.
• Manage outsourced IT support and partners, ensuring service, quality and value.
• Identify opportunities to simplify how systems work together and provide teams with the right information.
• Explore where AI can genuinely improve operations, run pilots and scale valuable initiatives.
• Lead key technology projects from idea to delivery with proper embedding.
• Ensure cybersecurity, data protection, PCI DSS and AI governance are robust.
• Collaborate with CFO/COO and other teams to communicate changes clearly and drive adoption.

Skills

IT leadership

AI governance

Cybersecurity

Vendor management

Tools

PCI DSS

Cloud infrastructure

Job description

At Flat Iron, we're all about remarkable steaks, accessible to everyone, and driven by passionate people who love what they do. This philosophy is at the core of who we are, where we've come from, and where we're dedicated to staying.

Exciting times lie ahead for Flat Iron as we continue to grow. Technology already touches pretty much everything we do, from how our guests book and pay to how we schedule our teams, forecast sales, manage stock and open restaurants. We've done a lot of work on our technology and AI roadmap, and now we're ready to bring it all together and turn those plans into action.

We're looking for a Fractional IT Director – Technology & AI to join us 2 days a week on an 18-month fixed-term contract. You'll take ownership of our IT infrastructure, systems and technology partners, while helping us use AI where it genuinely adds value. This is an opportunity to take the thinking we've already done and turn it into practical solutions that make things simpler for our teams and support Flat Iron as we continue to grow.

What we offer you:

• Competitive salary
• 18-month fixed-term contract, working 2 days per week
• Flexible working, with regular time at Beef HQ and in our restaurants
• Flat Iron Discount Card
• Beef Bank – a digital reward card
• 30 days holiday allowance (pro rata, excluding Bank Holidays)
• Enhanced Maternity, Paternity and Adoption Leave
• Medicash – get money back on routine health expenses
• Cycle to Work scheme
• And more!

We are looking for:

• Significant experience in an IT Director, Technology Director, Head of Technology or similar senior technology leadership role, ideally within a growing, multi-site or operationally complex business.
• Someone who can take a joined-up view of our technology, from infrastructure, cloud, networks and core business systems through to EPOS, payments and operational technology.
• Experience managing outsourced IT support and technology partners, with the confidence to challenge suppliers and make sure we're getting the right service, quality and value.
• Practical experience with AI and automation, with the ability to identify where it can genuinely make things simpler or better rather than introducing technology for technology's sake.
• A strong track record of delivering technology projects, system implementations, migrations and improvements and making sure they're properly embedded.
• Strong knowledge of cybersecurity, data protection, PCI DSS and responsible AI governance.
• A commercially minded approach, with the ability to balance cost, value, risk and impact when making technology decisions.
• A confident communicator who can make complex technology simple, work closely with senior leaders and turn ideas into things that actually happen.

Here’s what you’ll get up to:

• Take ownership of our IT infrastructure, making sure our technology is secure, reliable and fit to support Flat Iron as we grow.
• Bring our technology roadmap together and turn our priorities into clear, deliverable projects over the next 18 months.
• Get the best from our outsourced IT partner, setting clear expectations around service, support and performance and stepping in when bigger issues need resolving.
• Take a joined-up view of our systems, identifying opportunities to simplify how they work together and making sure our teams have the information they need.
• Help us understand where AI can genuinely improve how Flat Iron operates, testing ideas, running pilots and scaling the things that create real value.
• Lead key technology projects, migrations and system improvements from idea through to delivery and make sure changes are properly embedded across the business.
• Make sure our technology is secure and responsibly managed, with strong foundations across cybersecurity, data protection, PCI DSS and AI governance.
• Work closely with our CFO, COO and teams across Operations, Finance, People and Brand, making technology simple and helping people understand what's changing and why.
• Help us get to a place where our technology is secure and joined up, AI is being used where it genuinely adds value, our key projects are delivered and our restaurant teams have simpler ways of working.

Compensation: Competitive salary