IT & Cyber Security Technician - Onsite, £27k-£30k + Annual Bonus

HAND Enterprise Solutions LTD.; Stone in Oxney; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Annual performance-related bonus

25 days holiday + bank holidays

Company pension

Regular social events

Company sick pay scheme

Mental health and wellbeing support

Job summary

HAND Enterprise Solutions LTD. in Stone, Staffordshire is seeking a hands-on IT & Cyber Security Technician to join our growing team. You will be the go-to IT person, setting up hardware, solving problems, and ensuring systems run smoothly.

You’ll work onsite five days a week, support cyber security standards, complete ISO 27001 questionnaires, and help with Cyber Essentials accreditation, while delivering practical IT support across the business.

Qualifications

• Experience in IT Support or IT Technician role.
• Experience setting up, configuring and maintaining computers and hardware.
• Experience completing ISO 27001 questionnaires.
• Experience supporting Cyber Essentials or Cyber Essentials Plus accreditations.
• Strong understanding of IT hardware, software and user support.
• Excellent communication skills with non-technical users.
• A proactive approach and passion for technology.

Responsibilities

• Be the first point of contact for IT support across the business.
• Set up and configure laptops, desktops, and mobile devices for new starters.
• Troubleshoot and resolve hardware and software issues.
• Manage IT assets and equipment inventory.
• Work with external IT providers to resolve issues efficiently.
• Support cyber security and compliance requirements.
• Complete and support Cyber Essentials and Cyber Essentials Plus accreditation processes.
• Assist with ISO 27001 questionnaires and information gathering.
• Identify opportunities to improve systems and processes across the business.

Skills

IT support

Cyber security

User support

Communication

Tools

ISO 27001

Cyber Essentials

Job description

HAND Enterprise Solutions LTD. in Stone, Staffordshire is seeking a hands-on IT & Cyber Security Technician to join our growing team. You will be the go-to IT person, setting up hardware, solving problems, and ensuring systems run smoothly.

You’ll work onsite five days a week, support cyber security standards, complete ISO 27001 questionnaires, and help with Cyber Essentials accreditation, while delivering practical IT support across the business.