Hands-On IT & Cyber Security Technician - Onsite

HAND Enterprise Solutions LTD.; Stone; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Annual bonus

25 days holiday plus bank holidays

Company pension

Mental health support

Regular social events

Sick pay scheme

Job summary

HAND Enterprise Solutions LTD. is seeking a hands-on IT & Cyber Security Technician to be the go-to person for technology within our Stone, Staffordshire-based business. This role is onsite five days per week and offers a salary between £27,000 and £30,000 depending on experience.

You will set up hardware, support colleagues, and help maintain cyber security standards while working across the business. ISO 27001 and Cyber Essentials experience is essential.

Qualifications

• Previous IT support or technician experience across hardware and software.
• Experience configuring laptops, desktops and mobile devices.
• Experience completing ISO 27001 questionnaires.
• Experience supporting Cyber Essentials or Cyber Essentials Plus accreditation.
• Strong IT hardware and software knowledge and user support.

Responsibilities

• Act as the first point of contact for IT support across the business.
• Set up and configure laptops, desktops and IT equipment for new starters.
• Troubleshoot and resolve hardware and software issues.
• Manage IT assets and equipment inventory.
• Work with external IT providers to resolve issues efficiently.
• Support cyber security and compliance requirements.
• Assist with Cyber Essentials accreditation processes.
• Assist with ISO 27001 questionnaires.
• Identify opportunities to improve systems and processes across the business.

Skills

IT Support Experience

Configuring Hardware

ISO 27001 questionnaires

Cyber Essentials Plus

IT Hardware & Software

User Support

Communication Skills

Process Improvement

Job description

HAND Enterprise Solutions LTD. is seeking a hands-on IT & Cyber Security Technician to be the go-to person for technology within our Stone, Staffordshire-based business. This role is onsite five days per week and offers a salary between £27,000 and £30,000 depending on experience.

You will set up hardware, support colleagues, and help maintain cyber security standards while working across the business. ISO 27001 and Cyber Essentials experience is essential.