IT Client Engineer

Lorien; Greater London; On-site; GBP 37,800 - 46,200; Full time

Job summary

An exciting opportunity for an IT Client Engineer in London, offering a salary of up to £42,000. This role involves providing exceptional support to clients, managing various IT systems, and ensuring smooth operations in a dynamic team environment. Ideal candidates will have proven experience in customer-facing IT roles and strong troubleshooting skills.

Qualifications

• Proven experience as an IT engineer in a customer-facing position.
• Strong knowledge of virtual private networking and IP security.

Responsibilities

• Providing in-hours BAU support and on-call out-of-hours support.
• Maintaining and troubleshooting site Audio Visual (AV) and meeting room technology.
• Managing Wi-Fi, ethernet, networking, and telephony systems.

Skills

Networking Fundamentals

Troubleshooting

Communication

Problem Solving

Job description

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Exciting Opportunity for an IT Client Engineer in London!

Up to £42,000 salary

Are you an experienced IT professional looking to join a dynamic, customer-focused team? This company is seeking a talented IT Client Engineer to provide exceptional support and service to their extensive client base.

As the IT Client Engineer, you will be a key member of the IT support team, responsible for delivering 24/7 assistance to over 18,000 customers.

What you will be doing:

• Providing in-hours BAU support, planned out-of-hours work, and on-call out-of-hours support
• Assisting with client move-in and move-out processes
• Maintaining and troubleshooting site Audio Visual (AV) and meeting room technology
• Managing Wi-Fi, ethernet, networking, and telephony systems
• Liaising with third-party suppliers for various IT services
• Executing client-requested works in offices and communication rooms
• Aiding the IT Sales team during the sales process

Desired Skills and experience:

• Proven experience as an IT engineer in a customer-facing position
• Expertise in networking fundamentals, including VLANs, NAT, OSPF, and L2/L3 switching
• Strong knowledge of virtual private networking and IP security
• Excellent troubleshooting and problem-solving skills
• Exceptional communication skills, both written and verbal
• A keen eye for detail and the ability to prioritize tasks effectively

If you're ready to take your IT career to the next level, apply now to become the IT Client Engineer this company is seeking!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting

• Industries

  IT Services and IT Consulting

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