Information Technology Technician

RD Content; England; On-site; GBP 27,000 - 33,000; Full time

Job summary

A film studio and post-production house in London is seeking an IT Technician to enhance their creative operations. The ideal candidate will have strong IT hardware skills, enjoy working in a dynamic environment, and possess knowledge of network infrastructure. Successful applicants will manage the studio's IT system while ensuring the equipment is secure and functional.

Qualifications

• Experience with IT hardware and software management.
• Ability to manage network infrastructure, including firewalls and servers.
• Passionate about IT with a background or interest in the creative industries.

Responsibilities

• Respond to and solve day-to-day IT issues.
• Manage network infrastructure and maintain security protocols.
• Oversee IT onboarding and offboarding processes for employees.

Skills

Network infrastructure management

Problem-solving skills

IT hardware knowledge

Active Directory knowledge

Job description

This range is provided by RD Content. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are a film studio and post-production house. We do visual effects for commercials, video games and sports industry advertising.

We are looking for an IT Technician to join our London team. The perfect candidate would be someone who enjoys the creative industries but has a passion for IT, rendering workflows, servers and networks.

All work is office based in our Holborn facility. You may be required to work from our film studios in West London from time to time: www.rdstudios.uk

All candidates should look at our website and get an understanding of the types of content we create: www.rdcontent.com

Below is a list of responsibilities that are examples of what will be expected of the successful candidate:

• Responding to and solving day-to-day IT issues. Assessing the requirements and urgency of problem. Managing an internal IT ticket system, logging the urgency and complexity of issues as they arise and assigning deadlines for them to be fixed.
• Mapping and maintaining our network infrastructure (including firewalls, servers, switches) across our London sites, monitoring performance to track and troubleshoot issues.
• Install and run security across this network.
• Overseeing employee computers and accessories (Mac & PC) ensuring all are working in optimal condition and are secure. Managing an RMM software.
• Being responsible for an allocated IT budget and purchasing IT equipment.
• IT onboarding and offboarding new employees ensuring they are trained in how to use our equipment securely and correctly
• Ensuring we have the appropriate security processes in place in line with client procurement requirements. Rolling out IT policies.
• Knowledge of Active Directory and how to configure a 10GBE network
• Ensuring all computer stations and suites are in optimal condition, tidy and monitors, screens, mice, keyboards and speakers are always working.
• Assisting with archiving projects from our servers when they are complete
• Ensuring the server room is kept tidy and organised at all times
• Management of online software logins and updates (e.g. Microsoft Office, G-Suite)
• Overseeing our WiFi and telecoms systems. Supporting front of house with management of office printers/scanners
• Update anti virus software on PCs
• Making sure computers are shut down properly at the end of the working day

We are looking for someone ambitious and a self starter. Need to be a passionate, IT hardware fanatic! A love of films, gaming and film making will be a huge bonus.

Job Type: Full Time, On-site

Salary: circa £30,000 per annum based on experience

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Information Technology, and Administrative

• Industries

  Advertising Services, IT Services and IT Consulting, and Marketing Services

Referrals increase your chances of interviewing at RD Content by 2x

Sign in to set job alerts for “Information Technology Technician” roles.

London, England, United Kingdom 15 hours ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 4 days ago

Waltham Forest, England, United Kingdom 3 weeks ago

Waltham Forest, England, United Kingdom 2 weeks ago

Putney, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 months ago

Hammersmith, England, United Kingdom 1 week ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 1 week ago

West Drayton, England, United Kingdom 3 weeks ago

Greater London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 1 month ago

Uxbridge, England, United Kingdom 1 day ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Information Technology Solutions Specialist

Greater London, England, United Kingdom 5 days ago

Greater London, England, United Kingdom 6 days ago

London, England, United Kingdom 6 days ago

City Of London, England, United Kingdom 2 weeks ago

Maidstone, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.