IT Business Analyst

Schools; Chichester; Hybrid; GBP 50,000 - 53,000; Full time

Benefits offered by this job

Local government pension

30 days holiday

Flexible working options

Maternity/Paternity/Adoption leave

Volunteering opportunities

Training and mentoring

Staff discounts via West SussexChoices

Employee Assistance Programme

Mental Health First Aiders

Health Cash Plans

Job summary

West Sussex County Council is seeking an IT Business Analyst to analyse complex requirements and identify options for applying technical solutions to improve processes and services in the county. You will be part of the Consultancy and Research function, delivering analysis, advice and good practice across service areas.

You will liaise with business and IT SMEs, document findings, and provide recommendations throughout the project delivery cycle, working in a small, customer-focused team.

Qualifications

• Experience analysing and evaluating complex information.
• Ability to provide expert advice verbally and in written reports.
• Knowledge of business analysis tools and techniques.
• Ability to plan change and underpin technology.

Responsibilities

• Analyse and evaluate complex requirements and identify options for using technical solutions to improve business processes and services.
• Provide expert analysis, guidance and input throughout the project delivery cycle.
• Liaise with business and IT subject matter experts to gather, document and assess findings.
• Support the development of business cases based on thorough research and analysis.
• Work in a small, customer-focused team and serve as an initial contact point for IT Services engagement.

Skills

Business analysis

Requirements gathering

Stakeholder engagement

Documentation

Solution assessment

Job description

The Opportunity

Salary: £49,817 to £53,051 per annum

Working pattern: Full time, 37 hours per week

Location: Based - County Hall, Chichester and working from home

Interview date: TBC

As the IT Business Analyst, you will undertake analysis of complex and diverse requirements, identifying options for using technical solutions to enhance business processes, deliver change and support County Council services.

As part of the wider Consultancy and Research function, you will provide expertise, analysis and advice across various service areas, comprising a substantial county wide support / advisory service.

Liaising, interviewing and consulting with business and IT subject matter experts, you will employ a range of methods and tools to gather, document, and assess findings, providing well-informed recommendations. You will provide guidance, support and input throughout all phrase of the project delivery cycle

You will work within a small customer focused team, responsible for and acting as an initial contact point for engagement with IT Services.

What are we looking for?

You will have experience of analysing and evaluating complex information, and the identification of innovative solutions through the detailed grasp of involved procedures and practices.

You will be able to provide expert advice on complex issues verbally and/or through written reports, tackling difficult problems of a technical, professional, resource or people related nature.

With practical and theoretical knowledge of a range of business analysis tools, methods, and techniques you will work under your own initiative on large and involved analytical tasks.

You will be confident in making recommendations and contributing to the development of business cases, based on your thorough research and analysis.

You will need to have experience of delivering to a challenging set of customer focused service objectives, and the ability to plan change and underpinning technology, achieved through developing the shape of future service provision, typically planning on a time horizon of around a year.

You will be an efficient and effective communicator, nurturing relationships with managers and partners across the wider directorate, other parts of the organisation and external organisations.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description via the link IT Business Analyst

Working for us

As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide an great place to work ensuring you canfulfil your full potential,have access to a range of benefits including:

• an excellentlocal government pension scheme
• generous holiday entitlement of 30 days (plus opportunity to buy additional leave)
• arange of flexible working options, depending on your job role
• maternity, paternity, dependencyand adoption leave
• volunteering opportunities
• training and development opportunities, including coaching and mentoring
• a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see ourStaff discounts pageif you are a business looking to offer a discount)
• health and wellbeing benefits including access to our Employee Assistance Programme,Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our Rewards and Benefits page

Further information

The reference number for this role is 168

For an informal conversation or for further information regarding the role, please contact Sarah [e-mail]

For issues or queries regarding your application please [e-mail].

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application helppage.