IT Assistant

Fabric Recruitment Ltd; Loughborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

An innovative firm is seeking a proactive IT Assistant to support a growing business. This role offers a fantastic opportunity to engage in various IT operations, from configuring equipment for new employees to managing IT stock levels. You'll be involved in deploying and maintaining systems, providing both remote and in-person support, and assisting with the rollout of IT processes. If you have a passion for technology and problem-solving, this is the perfect chance to make a significant impact in a dynamic environment.

Qualifications

• Experience in IT support or a similar technical role.
• Strong knowledge of Microsoft systems and hardware troubleshooting.

Responsibilities

• Configure IT equipment and manage user accounts for new starters.
• Provide troubleshooting for hardware and software issues.

Skills

IT Support

Microsoft Systems

Problem-Solving

Communication Skills

Hardware Troubleshooting

Multi-tasking

Tools

Microsoft 365

Azure/Entra

Teams

VOIP Systems

CRM Platforms

Job description

IT Assistant

Loughborough

25,000 - 30,000

Introduction to the Company

We are looking for a proactive and dedicated IT Assistant to support our client's expanding business. If you have a passion for technology and problem-solving, this role offers a fantastic opportunity to be involved in a wide range of IT operations, from new employee setups to IT equipment management and site rollouts.

Description of the role:

• Configure IT equipment, accounts, and permissions for new starters and manage offboarding processes.
• Procure, maintain, and monitor IT stock levels to ensure smooth operations.
• Provide remote and in-person troubleshooting for hardware, software, and system issues.
• Assist in deploying and maintaining IT systems, including CRM, VOIP, and Microsoft platforms.
• Install and configure network equipment, PCs, printers, and other IT infrastructure for new locations.
• Travel to showrooms and warehouses for hands-on IT troubleshooting and setup.
• Manage Microsoft 365, Azure/Entra, Teams, VOIP, and CRM user accounts and permissions.
• Support the rollout and ongoing management of the IT support ticketing process.

About you:

• Experience in IT support or a similar technical role.
• Strong knowledge of Microsoft systems (Windows, Office 365, Teams, Azure/Entra).
• Familiarity with VOIP systems, CRM platforms, and hardware troubleshooting.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and problem-solving skills.
• A valid driver's license and willingness to travel to different locations as needed.

If you're an IT professional looking for a hands-on role in a dynamic and growing company, we'd love to hear from you! Apply now to join our team.