IT Asset Management Analyst

ASOS.com; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a Tech Asset Management Analyst to join their Digital User Experience team. In this dynamic role, you will oversee the management of technology assets, ensuring compliance and optimizing costs through effective supplier relationships. Your analytical mindset will be crucial in enhancing the asset management service provided to stakeholders. With a focus on continuous improvement, you'll implement processes and tools that drive efficiency. This position offers a vibrant work environment where your contributions can significantly impact the organization. If you're passionate about technology and asset management, this opportunity is perfect for you.

Benefits

Employee discount

Personal development opportunities

Employee sample sales

Access to LinkedIn learning materials

25 days paid annual leave

Discretionary performance related bonus

Private medical care scheme

Flexible benefits allowance

Qualifications

• Experience in managing software and hardware assets with a focus on compliance.
• Strong analytical skills to produce actionable deliverables from inventory data.

Responsibilities

• Manage daily tech asset responsibilities including procurement and supplier liaison.
• Create and maintain processes and standards for asset management.

Skills

Software Asset Management

Hardware Asset Management

ITIL

Excel (VLOOKUP, PIVOT)

Supplier Liaison

Communication Skills

Education

ITIL Foundations v3 certification

Tools

ServiceNow

Snow Software

Job description

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Company Description
We're ASOS. We blend our flair for fashion with our love of cutting-edge technology, but more importantly we're interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.

Job Description

About the role
As our Tech Asset Management Analyst, you’ll be a fundamental part of the Digital User Experience team. Reporting into the Enterprise Asset Manager you’ll be responsible for the daily management of all tech related hardware and software enquiries across the ASOS estate. You will assist with BAU activities ensuring all Technology assets across the enterprise are effectively identified, governed, and controlled.

You view Asset Management as an essential part of any Tech organisation and you constantly look to improve the current service provided to your customers bringing progressive ways of working and process improvements to the table. You have an analytical mindset and can take various inventory data sources and produce deliverables to action.

What You'll Be Doing

• Daily BAU Tech Asset Management responsibilities such as Queue & Mailbox Management, Procurement requests, Supplier Liaison, License Reviews.
• Acting as a point of contact for software, hardware and digital assets queries from internal stakeholders and suppliers.
• Assist with managing and improving our ITSM toolset and reviewing our asset portfolio and catalogue across hardware and software.
• Create and maintain processes, tools, frameworks, standards and templates in line with the industry.
• Optimise spend on tech assets through active management of supplier relationships, networking and negotiating skills.
• Daily reporting on Incidents, Requests, License allocation, JML Process.
• Schedule audits of assets and asset information.
• Investigate cases of non-compliance and escalate where these cannot be easily resolved.
• Ensure that costs are managed across the Tech estate, supporting and managing PO's, invoices, reconciliations and budget tracking.
• Mobile device management responsibilities including daily processes, reporting and tracking across the estate inclusive of managing leavers devices.

Qualifications

Who we'd like to meet

• Experience in Software and Hardware Asset Management.
• Experience with Joiners, Movers, Leavers process and other core Asset Management processes.
• Knowledge of Microsoft Products, Adobe and other Tier 1 vendors.
• Understanding of Information Technology Infrastructure Library (ITIL) and IT Service Management. ITIL Foundations v3 certification a plus.
• Experience with ITSM & SAM toolsets is required, and any knowledge of ServiceNow & Snow Software will be beneficial.
• Can communicate to stakeholders in a clear and confident manner, and have written process documentation to support new ways of working.
• Strong Excel Skills (VLOOKUP, PIVOT)
• Ability to effectively prioritize and execute tasks in high-pressure environment.

Additional Information

What's in it for you?

• Employee discount (hello ASOS discount!)
• ASOS Develops (personal development opportunities across the business)
• Employee sample sales
• Access to a huge range of LinkedIn learning materials
• 25 days paid annual leave + an extra celebration day for a special moment
• Discretionary performance related bonus scheme
• Private medical care scheme
• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

Retail