IT Asset & CMDB Technician

MFT; Manchester; On-site; GBP 28,000 - 31,000; Full time

Job summary

Manchester University NHS Foundation Trust (MFT) is seeking a Digital Support Technician – Asset Management to safeguard and optimise the Trust's digital infrastructure. You will oversee the full lifecycle of IT assets, from procurement to decommissioning, ensuring compliance with procurement policies, financial governance and national standards.

Within the Digital Services Directorate, you will manage the CMDB, coordinate asset deployments across sites, and guide junior technicians.

Qualifications

• Higher National Certificate / Diploma or equivalent in IT or related experience.
• Experience in customer-facing IT service delivery.
• Experience with PC hardware, OS, printers and peripherals.
• Knowledge of ITIL best practice.
• Knowledge of NHS IT environment.
• Familiar with backups and service continuity.
• Knowledge of LANs/WANs and server support.
• Proficient with Microsoft Office Suite.

Responsibilities

• Provide first and second line IT support, across multiple sites, in line with SLAs.
• Lead Asset Management activities and maintain CMDB integrity.
• Coordinate asset deployments and assist procurement planning.
• Engage with clinical teams and external suppliers to ensure efficient asset processes.

Skills

IT infrastructure

Customer service

First/second line support

IT governance

LAN/WAN knowledge

Project management

Education

HNC/HND IT qualification

Tools

Microsoft SCCM

Service desk software

Job description

Manchester University NHS Foundation Trust (MFT) is seeking a Digital Support Technician – Asset Management to safeguard and optimise the Trust's digital infrastructure. You will oversee the full lifecycle of IT assets, from procurement to decommissioning, ensuring compliance with procurement policies, financial governance and national standards.

Within the Digital Services Directorate, you will manage the CMDB, coordinate asset deployments across sites, and guide junior technicians.