IT Apprenticeship

Baltic Apprenticeships; Chesterfield; On-site; GBP 14,000 - 24,000; Full time

Job summary

An exciting opportunity awaits you as an IT Apprentice with a dynamic company. This role offers a chance to work closely with experienced professionals while gaining hands-on experience in IT support. You'll engage with clients, assist in technical deployments, and work towards achieving Level 3 IT Support qualifications. With full training and mentorship provided, this apprenticeship is your launchpad into a rewarding career in technology. Enjoy a supportive environment, competitive salary, and a variety of benefits, including annual leave and festive bonuses. Start your journey in the fast-paced world of IT today!

Benefits

22 days annual leave plus Bank Holidays

Free fruit and hot and cold drinks

Christmas bonus subject to performance

Christmas and summer parties

Qualifications

• A hardworking ‘can do’ attitude is essential.
• Confident dealing with customers over the phone and via email.

Responsibilities

• Support the technical team and liaise with clients.
• Handle customer support enquiries via phone and email.
• Deploy technical IT, Networking, and Telecommunication solutions.

Skills

Excellent communication skills

Customer service skills

Organizational skills

Technical support skills

Education

Grade 4/C in Maths GCSE

Grade 5/C in English GCSE

Job description

Embark on an exhilarating journey to transform your IT passion into a thriving and dynamic career!

Brace yourself for an extraordinary opportunity asUnify Business Solutionsseeks a talented individual to be their next IT Apprentice. Picture yourself as a crucial part of a rapidly expanding team, collaborating closely with the IT Manager and a group of seasoned professionals who will be there to nurture and guide you throughout your remarkable adventure. But that's not all – your path to greatness will be enriched further with the invaluable support of a specialist coach from Baltic Apprenticeships!

As an apprentice, you won't just be a bystander; you'll be at the heart of the action! Your tasks will encompass a fascinating array of challenges, from assisting the technical team to engaging with clients and customers and even assembling custom equipment tailored to their needs. Be prepared to dive headfirst into the mesmerizing world of IT, gaining immersive experience in every facet of the field. This invaluable foundation will serve as your launchpad for an enduring and triumphant career in the realm of information technology!

Are you ready to embrace this thrilling opportunity and unlock the door to a future filled with endless possibilities? JoinUnify Business Solutionsnow and set forth on a captivating journey of knowledge, growth, and success!

In this role, you’ll work towards yourLevel 3 IT Supportdelivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Working with and supporting the technical team
• Liaising with clients and customers, providing an excellent service and representing Unify to a high standard.
• Handling of customer support enquiries on the telephone and through email
• Supporting the engineering team with customer requirements on site
• Working towards technical accreditations
• Deployment of technical IT, Networking, and Telecommunication solutions

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours&Benefits:

• £14,772 - £23,809 per annum, national minimum wage for age
• Monday to Friday 37.5 hours per week, shifts varying between 8:30am-5:30pm
• 22 days annual leave plus Bank Holidays
• Free fruit and hot and cold drinks
• Christmas bonus subject to performance
• Christmas and summer parties

Desired Qualities, Skills and Knowledge:

• A hardworking ‘can do’ attitude
• Confident dealing with customers over the phone and via email
• Excellent communication skills
• Well-organised and punctual
• Grade 4/C in Maths and Grade 5/C English GCSE

Your Training with Baltic:

This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effectiveIT Support Technician.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.