IT Apprentice

QA; North East; Vor Ort; GBP 8.000 - 12.000; Vollzeit

Benefits dieser Stelle

20 days annual leave

Company pension

Earn while you learn

Mentorship and progression

Supportive IT environment

Zusammenfassung

QA is offering an IT Apprenticeship via Centurion to support clients across the UK with IT systems, software and infrastructure. This role leads toward an IT Support Technician Level 3 Apprenticeship funded by the government.

You will gain hands-on experience, covering setup, testing, remote/on-site support, PC/builds and cabling, with a clear path to permanent employment after completion.

Qualifikationen

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
• GCSE Maths and English (or equivalents) at grades 3+ (D or above).
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.

Aufgaben

• Supporting the setup, testing, and installation of in-house software and hardware
• Providing remote and on-site technical support to clients
• Diagnosing and resolving IT issues using remote tools and hands-on troubleshooting
• Building, configuring, and maintaining PCs, laptops, and network equipment
• Installing and maintaining cabling (Cat6/7 and fibre)
• Assisting with user accounts, software installation, and system configuration
• Contributing to the continuous improvement of Centurion's IT systems and processes

Kenntnisse

Self-starter

Attention to detail

Time management

Problem-solving

Windows knowledge

Networking knowledge

Ausbildung

GCSEs 4+ (A-C)

Maths & English GCSEs 3+ (D+)

Tools

MS Office

Active Directory

Remote access software

Jobbeschreibung

Are you passionate about technology and looking to build a hands-on career in IT?

We're looking for an enthusiastic IT Apprentice to join our growing team at Centurion, supporting clients across the UK with IT systems, software, and infrastructure.

This is a fantastic opportunity to gain real-world experience while working towards an IT Support Technician Level 3 Apprenticeship, fully funded through the government.

Responsibilities:

• Supporting the setup, testing, and installation of in-house software and associated hardware
• Providing remote and on-site technical support to clients
• Diagnosing and resolving IT issues using remote tools and hands-on troubleshooting
• Building, configuring, and maintaining PCs, laptops, and network equipment
• Installing and maintaining cabling (Cat6/7 and fibre)
• Assisting with user accounts, software installation, and system configuration
• Contributing to the continuous improvement of Centurion's IT systems and processes

Desirable skills:

• A self-starter with strong attention to detail and a willingness to learn
• Good organisational and time management skills
• A passion for IT and problem-solving - ideally with some knowledge of Windows 10/11, networking, or hardware
• Confidence using tools like MS Office, Active Directory, or remote access software (experience a bonus, not essential)
• A full UK driving licence (required for on-site client visits)

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours:

37.5 hours per week, flexible, weekend availability.

Benefits:

• 20 days annual leave plus UK bank holidays
• Company pension scheme
• Earn while you learn with a nationally recognised qualification
• Ongoing mentorship and career progression opportunities
• A supportive environment to grow your skills in IT infrastructure and field support

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.