It Analyst

Baltic Recruitment; Stoke-on-Trent; Hybrid; GBP 36,000 - 46,000; Full time

Benefits offered by this job

Healthcare plan

27 days holidays

Pension contribution

Job summary

Baltic Recruitment supports a leading global manufacturing business in recruiting an IT Analyst to back all IT operations for a new production facility. Initial training at Solihull, remote work during build, then on-site in Stoke-on-Trent.

The role covers IT infrastructure, production systems, security, and cross-functional collaboration. Ideal candidates bring strong troubleshooting across networks and Windows, familiarity with manufacturing environments, and solid communication with global

Qualifications

• Experience supporting IT infrastructure and enterprise systems.
• Knowledge of cybersecurity and IT operational best practices.
• Customer-focused mindset with strong communication skills.

Responsibilities

• Coordinate, maintain and support on-site applications and system infrastructure.
• Implement, roll-out and manage IT systems and software packages.
• Ensure data availability and integrity; support security controls.
• Maintain IT documentation and support cross-functional IT projects.
• Provide incident support and on-call coverage when required.

Skills

IT operations support

Networking troubleshooting

Windows environments

Cybersecurity basics

Communication skills

Tools

SAP

PCS

QDB

QDC

PVS

Job description

Baltic Recruitment are delighted to be supporting a leading global manufacturing business with their search for an experienced IT Analyst to play a key role in the launch of a brand-new production facility. This is an exciting opportunity to join the business at a pivotal stage, supporting the implementation, development and ongoing maintenance of critical IT systems and infrastructure within a modern manufacturing environment. The successful candidate will initially undertake a period of training at the company’s existing site in Solihull, expected to last approximately 2-4 weeks. Following this, the role will involve a period of home working while preparations continue for the launch of the new production facility in Stoke-on-Trent. Once the plant is operational, the position will be based on-site in Stoke-on-Trent full time. Overall Purpose: Responsible and accountable for IT Operations in the plant at Stock-on-Trent. Key Duties: Coordinates, maintains and supports on-site applications and system infrastructure, including Production Control Systems (SAP, PCS, QDB, QDC, PVS) and associated operating systems/software in the JIS/Non-JIS environment. Acts as a key player in IT as part of the IT Support teams. Implements, rolls-out and manages IT systems and software packages. Ensure availability and consistency of all local data in alignment with data owners. Provides expertise for overall JIS/Non-JIS technical processes and network, desktop, printer, handheld technologies, server and telecommunication services, as well as IT solutions across functional areas. Maintains IT-documentation of diagrams, configurations and procedures. Implement and enforce IT security, including access controls, firewalls, and data encryption, while ensuring adherence to industry standards and compliance with relevant regulations. Monitor and maintain the organization’s IT infrastructure, including servers, networks, and cloud services, to ensure optimal performance and reliability. Lives the standard incident support process, especially for JIS and production critical issues, in close collaboration with Functional Process Experts and IT teams and local support teams. Diagnose, perform fault finding and trouble-shooting of all network, application and core systems infrastructure to ensure an appropriate coverage of IT services. Escalate complex problems when necessary. Takes part in IT projects, not limited to cross functional and regional scope. Manages IT assets. Ensure data quality of IT assets in asset register(s). Flexibility and willingness to work on-call based on on-call roster if required. Key Duties: Experience supporting IT infrastructure, business applications, and end-user technologies. Strong troubleshooting skills across networks, Windows environments, and enterprise systems. Knowledge of cybersecurity and IT operational best practices. Experience in manufacturing, automotive, or production environments is an advantage. A proactive, customer-focused mindset and strong communication skills. Ability to work independently while collaborating with global teams. The Package: £40, per annun. Healthcare Cash Plan – via Simplyhealth Level 3 currently. Holidays – 27 days. Pension employer contribution – 6%. Working hours – 37 hours per week. Job Reference: ABITSA_Salary: Up to £ per annum + Pension, Healthcare, Additional BenefitsSalary per: AnnumJob Duration: Baltic Recruitment Sector: Automotive_manufacturingJob Type: PermanentJob Location: Staffordshire, Stoke on TrentJob Industry: ITJob Skill: analyst, it analyst, it systems analyst, or