Isp Data Migration Specialist/Application Support

4Recruitment Services Ltd; Bradford; On-site; GBP 96,000 - 126,000; Full time

Job summary

4Recruitment Services Ltd in Bradford is seeking an Isp Data Migration Specialist/Application Support to manage migration projects in the social care sector from Bradford. The role offers an up-to-£600 per day rate and requires experience with social care systems (SystmOne, Liquidlogic LAS) and strong ITIL-informed service management capabilities.

The candidate will support, maintain and develop applications, ensure service levels, and contribute to service improvements while working with

Qualifications

• Experience with social care system migrations is highly desirable (TPP SystmOne, System C Liquidlogic LAS or similar).

Responsibilities

• Support, maintain, configure or develop applications to meet/exceed service levels.
• Support development and enhancement of the service while ensuring customer care and service excellence.
• Follow IT service management processes to ensure consistency and improve processes using ITIL tools.
• Keep service documentation accurate and relevant; collaborate to investigate problems in systems and services.
• Assist with remedies and preventative measures.
• Stay up-to-date with advances in technology and advise on implementing new solutions.
• Supervise external technical consultancy when required.

Skills

Application support

ITIL processes

Problem solving

Team collaboration

Job description

Isp Data Migration Specialist/Application Support

Bradford

Up to £600.00 per day

Experience of working on Social Care system migrations is highly desirable, particularly involving TPP SystmOne, System C Liquidlogic LAS (Adults System), or other local government social care applications.

Key Skills & Requirements:

• Where required by a line manager or a Senior ISP, support, maintain, configure or develop applications to meet and/or exceed agreed service levels.
• Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values.
• Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes.
• Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation.
• Assist with the implementation of remedies and preventative measures.
• Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements.
• Where required, supervise specialist external technical consultancy.

Recruitment is done in line with safe recruitment practices.

We are an equal opportunity agency