ISOC Engineer Tier 1

SF Recruitment (Tech); Lincoln; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment firm in the UK is seeking motivated individuals for a 1st line ISOC Tier 1 Engineer role in Bolton. This opportunity is perfect for those looking to launch their careers in networking or security, offering structured training and a clear advancement path. Responsibilities include triaging network and security alerts, supporting customers, and engaging in ongoing learning. Candidates with a passion for technology and a willingness to learn are encouraged to apply. Shift work is required, including weekends and holidays.

Benefits

Structured training program

Career growth opportunities

Benefits package

Qualifications

• Strong interest in networking or cyber security, either through formal study or self-learning.

Responsibilities

• Provide 1st line triage, investigation, and resolution of alerts.
• Monitor and support customer environments.
• Escalate issues to Tier 2 engineers.
• Work closely with customers to ensure high-quality service.
• Maintain accurate incident records.
• Participate in a 24 / 7 shift rota.
• Engage in structured learning and certification programmes.

Skills

Interest in networking

Interest in cybersecurity

Job description

Location: Horwich, Bolton

Salary: £28,500 + Benefits

Hours: 24 / 7 Shift-Based Role

The Opportunity

We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands‑on exposure within a fast‑paced environment, structured training, and a clear path to progress into Tier 2 and beyond.

If you're passionate about technology, eager to learn, and ready to take the first step in a SOC / NOC career, we want to hear from you.

Key Responsibilities

• Provide 1st line triage, investigation, and resolution of network and security alerts.
• Monitor and support customer environments including routers, switches, firewalls, and related tools.
• Escalate issues to Tier 2 engineers where required.
• Work closely with customers and internal teams to ensure timely updates and high-quality service.
• Maintain accurate incident records and contribute to service improvement.
• Participate in a 24 / 7 shift rota, including weekends, bank holidays, and on-call cover.
• Engage in structured learning and certification programmes to build towards Tier 2 responsibilities.

Skills and Experience Required

• A strong interest in networking or cyber security – formal study or self‑learning welcomed.
• CCN...