IoT Installation Lead, Field Deployments

Samsara Inc.; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Remote work flexibility

Professional development stipend

Health and parental leave

Job summary

Samsara is seeking an Installation Engineer to oversee hardware deployments and work with partners across the EMEA region. You will drive installation quality, provide onsite support, and help de-risk complex projects, collaborating with customers, partners, and internal teams.

The role suits someone with project management or field services experience, comfortable in a fast-paced, customer-facing environment with substantial travel.

Qualifications

• 5+ years experience managing vehicle and/or hardware technology.
• Prior vehicle installation or fitter experience (e.g. emergency lighting, two-way radios, GPS equipment, antennas)
• Understanding of vehicle diagnostic systems including CAN bus and PTO applications for on-road and off-road vehicles and industrial equipment
• Confident in electronic & system integration and specification
• Experience in field operations coordination, implementation, and technical deployment
• Interest in AI with the view to create tooling to operate at scale
• Strong attention to detail with the ability to manage multiple projects in parallel
• Excellent communication and stakeholder management skills
• Comfortable in a dynamic, fast-paced environment with cross-functional collaboration
• Must have valid driver's license and be insurable
• An ideal candidate also has: Tachographs
• Can develop professional customer-facing documentation with diagrams and communicate effectively in ambiguous, fast-paced work environments
• Has strong bias for standardisation & automation, the ability to think big, with insistence on high standards
• Possesses strong problem-solving skills and a continuous improvement mindset
• Has familiarity or hands-on experience with AI tools to drive operational efficiency

Responsibilities

• Define installation best practices for the EMEA organisation.
• Assist partners in building project-specific installation guides using Samsara best practices and deliver onsite training to installer technicians on project specific requirements.
• Coordinate with installation partners to ensure work is completed on time, on budget, and to Samsara’s quality standards in accordance with the SOW.
• Identify risks early, propose mitigation strategies, and keep projects on track.
• Serve as a point of contact for escalations and troubleshooting during install phases.
• Provide onsite oversight for large or complex deployments, including building specifications, driving communication with installers, performing real-time troubleshooting, and completing onsite quality checks.
• Perform first of kind installations on complex customer projects, serving as the hands on technical expert.
• Capture lessons learned from each project to improve processes and drive continuous improvement with installation partners.
• Collaborate with internal teams (Customer Success, Implementation, and Product) to accelerate, share feedback, and enhance the installation experience.

Skills

5+ years exp

Vehicle install

CAN bus PTO

Electrical integration

Field ops

Driver's license

Insurable

Tachographs

Documentation

Automation standards

Problem solving

AI tools

Tools

GPS equipment

Antennas

PTO applications

CAN bus

Job description

Samsara is seeking an Installation Engineer to oversee hardware deployments and work with partners across the EMEA region. You will drive installation quality, provide onsite support, and help de-risk complex projects, collaborating with customers, partners, and internal teams.

The role suits someone with project management or field services experience, comfortable in a fast-paced, customer-facing environment with substantial travel.